Call Call Center Representative Jobs in Alaska , Employment

Are you looking for an exciting opportunity to work in a fast-paced, customer-focused environment? Join our team as a Call Center Representative and help us provide exceptional customer service to our clients!

Overview A Call Center Representative is a customer service professional who works in a call center environment. They are responsible for providing customer service and support to customers over the phone, through email, or in person. They may also be responsible for handling customer inquiries, resolving customer complaints, and providing product information. Detailed Job Description Call Center Representatives are responsible for providing customer service and support to customers over the phone, through email, or in person. They must be able to handle customer inquiries, resolve customer complaints, and provide product information. They must also be able to accurately document customer interactions and follow up with customers as needed. Job Skills Required

• Excellent communication skills

• Strong customer service skills

• Ability to multitask

• Problem-solving skills

• Knowledge of customer service software

• Knowledge of call center operations

• Knowledge of company products and services

Job Qualifications

• High school diploma or equivalent

• Previous customer service experience

• Knowledge of customer service software

• Knowledge of call center operations

• Knowledge of company products and services

Job Knowledge

• Knowledge of customer service software

• Knowledge of call center operations

• Knowledge of company products and services

Job Experience

• Previous customer service experience

• Previous call center experience

Job Responsibilities

• Answer customer inquiries over the phone, through email, or in person

• Resolve customer complaints

• Provide product information

• Accurately document customer interactions

• Follow up with customers as needed