Support Specialist Ii Jobs
By Orrick, Herrington & Sutcliffe LLP At , New York, 10019
Bachelor's degree or equivalent combination of education and experience.
Minimum of two - three years of experience in the use of desktop hardware and Microsoft operating systems is required.
Proper usage of Windows native optimization and performance monitoring and troubleshooting tools, such as Windows Task Manager and Event Viewer.
Experience with Microsoft Windows Server a plus but not required.
Experience supporting server and network infrastructure a plus.
Professional certification a plus but not required.
Support Specialist Ii Jobs
By Vimeo At New York, NY, United States
2+ years in a support/customer service role/experience and a passion for archiving the highest level of customer satisfaction
Experience troubleshooting complex technical issues for live video streaming
Excellent written and spoken english communication skills
Experience in a omni-channel support organization, providing support via tickets, phone and chat
Experience with Zendesk or other ticketing systems a plus
Deliver high quality, timely responses to support tickets submitted by customers troubleshooting the Live Product Area (Vimeo Live, Livestream, Webinars, etc)

Are you looking for an exciting opportunity to join a dynamic team and make an impact? We are looking for a Business Support Specialist II to join our team and provide critical support to our business operations. You will be responsible for providing administrative and operational support to ensure the smooth running of our business. If you have excellent organizational and communication skills, and are looking for a challenging and rewarding role, then this could be the perfect job for you!

Business Support Specialist II is a mid-level position that provides administrative and operational support to a business or organization. The job requires a combination of technical and customer service skills.

What is Business Support Specialist II Skills Required?

• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Ability to multitask and prioritize tasks
• Strong organizational and problem-solving skills
• Ability to work independently and as part of a team
• Attention to detail

What is Business Support Specialist II Qualifications?

• Bachelor’s degree in business or related field
• At least two years of experience in a business support role
• Knowledge of business operations and processes

What is Business Support Specialist II Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of business operations and processes
• Knowledge of office management systems and procedures
• Knowledge of administrative and clerical procedures

What is Business Support Specialist II Experience?

• Experience in customer service
• Experience in office administration
• Experience in data entry and record keeping

What is Business Support Specialist II Responsibilities?

• Provide administrative and operational support to the business
• Assist with customer service inquiries
• Manage data entry and record keeping
• Prepare and maintain documents and reports
• Assist with office management tasks
• Assist with scheduling and organizing meetings and events
• Assist