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Business Support Analyst Jobs in Ohio

Production Support Business Analyst
By Moda Health At Oregon, United States
Proven skills in critical thinking, time management, and problem solving.
Benefits:Medical, Dental, Pharmacy and vision coverage
2+ years of experience in analysis, either technical or business related.
Knowledge of PC, Server Based and desktop applications including spreadsheets, word-processing and email.
Demonstrated procedural and technical writing skills.
College Degree or equivalent work experience in related field.
Software Support Analyst I - Business Office
By Jenzabar At , Cincinnati $47,000 - $55,000 a year
Desired Experience: Working knowledge of appropriate operating systems.
Knowledge of Transact SQL programming language/SQL Enterprise Manager or ISQL/Informix as related to assigned application.
Effectively manage customer escalations associated with complex problems. End result should be high level of customer satisfaction.
Document issues and solutions in a complete, concise manner for use in internal/external knowledge base.
Continually increase product knowledge by reviewing documentation, knowledge base entries and hands-on experimentation in areas of responsibility.
Complete other duties as assigned by respective Manager of Support.

Are you looking for an exciting opportunity to use your analytical skills to help businesses succeed? We are looking for a Business Support Analyst to join our team and provide critical support to our clients. You will be responsible for analyzing data, identifying trends, and providing insights to help our clients make informed decisions. If you are passionate about problem solving and have a knack for finding creative solutions, this could be the perfect job for you!

Overview Business Support Analysts are responsible for providing technical and administrative support to businesses. They are responsible for helping businesses to identify and solve problems, as well as to improve their operations. They may also be responsible for providing training and guidance to business users. Detailed Job Description Business Support Analysts are responsible for providing technical and administrative support to businesses. This includes troubleshooting and resolving technical issues, providing guidance and training to business users, and helping businesses to identify and solve problems. They may also be responsible for developing and implementing new processes and procedures, as well as providing support for existing systems and applications. Business Support Analysts must have strong communication and problem-solving skills, as well as the ability to work independently and as part of a team. They must also be able to work with a variety of stakeholders, including business users, IT staff, and senior management. Job Skills Required
• Technical knowledge and experience
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Ability to work with a variety of stakeholders
• Knowledge of business processes and procedures
• Knowledge of software applications and systems
• Ability to troubleshoot and resolve technical issues
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Experience in a technical support role
• Knowledge of business processes and procedures
• Knowledge of software applications and systems
• Ability to troubleshoot and resolve technical issues
Job Knowledge
• Knowledge of business processes and procedures
• Knowledge of software applications and systems
• Understanding of technical support processes
• Understanding of customer service principles
• Knowledge of computer hardware and software
Job Experience
• Previous experience in a technical support role
• Experience in developing and implementing new processes and procedures
• Experience in providing training and guidance to business users
• Experience in troubleshooting and resolving technical issues
Job Responsibilities
• Provide technical and administrative support to businesses
• Troubleshoot and resolve technical issues
• Develop and implement new processes and procedures
• Provide training and guidance to business users
• Help businesses to identify and solve problems
• Work with a variety of stakeholders, including business users, IT staff, and senior management