Customer Success & Insight Analyst
By NielsenIQ At Kalamazoo, MI, United States
Polished, persuasive communication skills with experience in presentations
Experience in presenting data analysis to stakeholders and decision-makers
Experience in collaborating on projects and maintaining positive relationships in complex situations
Experience working with customers preferred
You must be highly analytical, experienced with data-pulling and client facing.
Drive strategic thought leadership with customers leveraging NIQ tools and assets

Are you an analytical thinker with a passion for uncovering insights from data? We are looking for a Business Insight Analyst to join our team and help us make data-driven decisions that will drive our business forward. You will be responsible for analyzing data, identifying trends, and providing actionable insights to help us make informed decisions. If you are looking for an exciting opportunity to make an impact, this is the job for you!

Overview Business Insight Analysts are responsible for collecting, analyzing, and interpreting data to provide insights and recommendations to business stakeholders. They use data-driven insights to inform decisions and strategies, and to improve the performance of the organization. Detailed Job Description Business Insight Analysts are responsible for collecting, analyzing, and interpreting data to provide insights and recommendations to business stakeholders. They use data-driven insights to inform decisions and strategies, and to improve the performance of the organization. They develop and maintain data models, create reports and dashboards, and analyze data to identify trends and patterns. They also develop and implement data-driven strategies to improve operational efficiency and customer experience. Job Skills Required
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Proficiency in data analysis tools and software
• Knowledge of data visualization techniques
• Ability to interpret and explain complex data
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in a related field
• At least two years of experience in data analysis
• Proficiency in SQL, Python, and other programming languages
• Knowledge of data mining and machine learning techniques
• Knowledge of statistical analysis and predictive modeling
Job Knowledge
• Knowledge of data analysis techniques and tools
• Knowledge of data visualization techniques
• Knowledge of data mining and machine learning techniques
• Knowledge of statistical analysis and predictive modeling
• Knowledge of database design and management
Job Experience
• At least two years of experience in data analysis
• Experience in developing and maintaining data models
• Experience in creating reports and dashboards
• Experience in interpreting and explaining complex data
Job Responsibilities
• Collect, analyze, and interpret data to provide insights and recommendations to business stakeholders
• Develop and maintain data models, create reports and dashboards, and analyze data to identify trends and patterns
• Develop and implement data-driven strategies to improve operational efficiency and customer experience
• Monitor data accuracy and integrity, and ensure data security
• Collaborate with stakeholders to identify data requirements and develop data-driven solutions