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Business Analyst Quality Assurance Jobs in New York

Business Resiliency Program Operations And Quality Assurance Director
By MMC Corporate At , New York, 10036 $137,600 - $275,200 a year
Working experience managing and coordinating Business Continuity and Business Resiliency Management Programs.
Manage the Business Resiliency Management (BRM) awareness and training, including training development, maintenance and compliance.
Manage global quality programs related to BRM capabilities deployed worldwide.
Competitive pay and outstanding benefits
Work with Global Procurement to implement processes that assess third party resiliency capabilities.
Establish and monitor adoption and compliance with global BRM quality standards and requirements.
Customer Services Quality Assurance Analyst
By MetroPlusHealth At New York, NY, United States
Utilize QA data to analyze, identify trends and skill gaps, and provide recommendation to management for an optimized customer experience.
Support use of knowledge management tools, including new workflows, and troubleshoot problems.
Knowledge of Managed Care is a plus
Minimum 3-5 years of related experience in a highly regulated industry
System Knowledge: NICE, Verint, Calabrio
Conduct audits on all delegated vendors for which Customer Services is responsible.

Are you looking for an exciting opportunity to use your analytical skills to help improve the quality of a business? We are looking for a Business Analyst Quality Assurance to join our team and help us ensure that our products and services meet the highest standards. You will be responsible for analyzing data, identifying trends, and recommending solutions to improve the quality of our products and services. If you have a passion for quality assurance and a keen eye for detail, this could be the perfect job for you!

Overview Business Analyst Quality Assurance (BAQA) is a role that focuses on ensuring the quality of products and services delivered by an organization. The BAQA is responsible for developing and implementing quality assurance processes, procedures, and standards to ensure that the organization meets its quality objectives. Detailed Job Description The Business Analyst Quality Assurance is responsible for developing and implementing quality assurance processes, procedures, and standards to ensure that the organization meets its quality objectives. The BAQA will work with stakeholders to identify and document quality requirements, develop test plans and test cases, and execute tests to ensure that the organization’s products and services meet the quality standards. The BAQA will also analyze test results and provide feedback to stakeholders. Job Skills Required
• Knowledge of quality assurance principles and processes
• Ability to analyze and interpret data
• Strong problem-solving and troubleshooting skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of software development life cycle
• Knowledge of software testing tools and techniques
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least 3 years of experience in software quality assurance
• Experience with software development life cycle
• Experience with software testing tools and techniques
• Knowledge of quality assurance principles and processes
Job Knowledge
• Knowledge of software development life cycle
• Knowledge of software testing tools and techniques
• Knowledge of quality assurance principles and processes
• Knowledge of software development methodologies
• Knowledge of software testing methodologies
Job Experience
• At least 3 years of experience in software quality assurance
• Experience with software development life cycle
• Experience with software testing tools and techniques
• Experience with software development methodologies
• Experience with software testing methodologies
Job Responsibilities
• Develop and implement quality assurance processes, procedures, and standards
• Identify and document quality requirements
• Develop test plans and test cases
• Execute tests to ensure that the organization’s products and services meet the quality standards
• Analyze test results and provide feedback to stakeholders
• Monitor and report on quality assurance activities
• Ensure compliance with quality assurance standards