Box Office Customer Service Representative - Lte
By State of Wisconsin At , Madison, 53703, Wi $17 an hour
Excellent customer service, interpersonal, communication, and telephone skills.
Computer skills and digital literacy, including a strong understanding of MS Word, Excel, Teams and Outlook.
Knowledge of e-commerce, Point of Sales systems, and/or ticketing systems preferred. Specific knowledge of ACME Ticketing a plus.
Knowledge of basic cash handling procedures and fiscal responsibility, including PCI compliance.
Monitor phone calls and box office email address to assist customers with inquiries and purchasing across WHS.
Understand and relate purchasing policies to customers.
Box Office Attendant Jobs
By Liquid At , Madison, 53715, Wi From $15 an hour
Opportunities for growth in all positions for more hours and management
Comfortable working with a wide variety of customers
Bonus after probationary period ($3 per hour worked during probationary period)
Probationary period of 60 days or 40 hours (whichever comes first)
Free event tickets (+1 for friends and family)
Pay: From $15.00 per hour

Are you looking for an exciting job opportunity that allows you to interact with people and help them enjoy their movie-going experience? We are looking for a Box Office Representative to join our team! You will be responsible for providing excellent customer service, processing ticket sales, and helping to create an enjoyable atmosphere for our guests. If you are a people-person with great customer service skills, this could be the perfect job for you!

Overview:

A Box Office Representative is responsible for providing customer service and sales support to patrons at a theater, concert hall, or other entertainment venue. They are responsible for selling tickets, handling customer inquiries, and providing information about upcoming events.

Detailed Job Description:

A Box Office Representative is responsible for providing excellent customer service to patrons of a theater, concert hall, or other entertainment venue. They are responsible for selling tickets, handling customer inquiries, and providing information about upcoming events. They must be able to accurately process payments and handle cash. They must also be able to answer questions about seating, ticket availability, and pricing. They must be able to handle customer complaints and resolve any issues that may arise.

What is Box Office Representative Job Skills Required?

• Excellent customer service skills
• Ability to accurately process payments and handle cash
• Ability to answer questions about seating, ticket availability, and pricing
• Ability to handle customer complaints and resolve any issues that may arise
• Knowledge of ticketing systems and software
• Knowledge of theater or concert hall policies and procedures
• Ability to work in a fast-paced environment

What is Box Office Representative Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or sales
• Ability to work nights and weekends
• Ability to stand for long periods of time

What is Box Office Representative Job Knowledge?

• Knowledge of ticketing systems and software
• Knowledge of theater or concert hall policies and procedures
• Knowledge of local entertainment venues and events

What is Box Office Representative Job Experience?

• Previous experience in customer service or sales
• Previous experience in a theater or concert hall

What is Box Office Representative Job Responsibilities?

• Sell tickets to patrons
• Handle customer inquiries
• Provide information about upcoming events
• Accurately process payments and handle cash
• Answer questions about seating, ticket availability, and pricing
• Handle customer complaints and resolve any issues that may arise
• Ensure that theater or concert hall policies and procedures are followed