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Bilingual Claims Customer Service Rep Jobs

Claims Rep Trainee Jobs
By Farm Bureau At , Columbia, Sc
Continually gain working knowledge of policy coverages.
Other duties and responsibilities as assigned.
Strong verbal communication and listening skills
Learn to communicate with customers and other claims personnel regarding procedures, problems, and coverages.
Investigate, evaluate, validate, negotiate, and settle all claims as assigned.
Analyze claim situations for coverage by contract.
Sr Service / Claims Rep Bluecard
By Highmark Health At Forest Home, NY, United States
Well organized with ability to adapt to changing office environment; exhibits attention to details and time management skills
Demonstrates an ability to communicate the contract benefits and requirements to the customer; communicates various plan benefit differences
Identifies potential problems and inconsistencies and forwards to other Sr Service/Claims Representative and/or Management for review.
Researches, tracks, and follows up on information regarding claim benefits, eligibility and all other aspects of business.
Must meet qualifications to perform the job including satisfactory completion of all training and testing
Possesses investigational and problem solving skills
Claims Customer Service Representative
By Amica Mutual Insurance Company At , Spokane Valley, Wa $19.48 - $27.98 an hour
Required to obtain state insurance licenses as needed and meet continuing education requirements
High school diploma or equivalent education required
Excellent written and verbal communication skills
May be called upon to handle additional job duties
Family support benefits including back-up care
Competitive salaries and exceptional benefits
Bilingual Customer Service Supervisor
By Americor At , Dallas, Tx From $24 an hour
Minimum 1 year of call center management experience
Strong organizational, time management, and multitasking skills
Performance management – compiling data and making assessments
Oversee/Manage the reporting and maintenance of EOD reports
Acknowledge and resolve customer complaints
Experience training, mentoring, and leading a team
Bilingual Customer Service Supervisor
By Americor At , Phoenix, Az From $24 an hour
Minimum 1 year of call center management experience
Strong organizational, time management, and multitasking skills
Performance management – compiling data and making assessments
Oversee/Manage the reporting and maintenance of EOD reports
Acknowledge and resolve customer complaints
Experience training, mentoring, and leading a team
Customer Service Specialist (Bilingual)
By WEX Inc. At , Remote $15.00 - $18.50 an hour
Lead with excellent written and verbal communication skills
Responsible for answering incoming calls and engaging with our customers over the phone
Customize interactions to the individual customer’s personality and situation (remember our customers are on the move; hold-ups delay their success)
Being the one point of contact for problem solving
Utilizing up to 10-15 systems, often multi-tasking with multiple systems on each phone call
Prescribing the fastest and easiest resolution to the problem

Are you a bilingual speaker looking for a rewarding customer service role? We are looking for a Claims Customer Service Rep to join our team and provide exceptional service to our customers. You will be responsible for handling customer inquiries, resolving customer issues, and providing accurate and timely information. If you are a customer-focused individual with excellent communication skills, this could be the perfect opportunity for you!

A Bilingual Claims Customer Service Rep job is responsible for providing customer service to clients who have filed claims with an insurance company. They must be able to communicate effectively in both English and the language of the customer.

What is Bilingual Claims Customer Service Rep Skill Requirements?

• Excellent communication skills in both English and the language of the customer
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Proficiency in using computer systems and software
• Excellent customer service skills
• Ability to work independently and as part of a team

What is Bilingual Claims Customer Service Rep Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or insurance claims
• Fluency in both English and the language of the customer
• Knowledge of insurance policies and procedures

What is Bilingual Claims Customer Service Rep Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of insurance policies and procedures
• Knowledge of relevant computer applications

What is Bilingual Claims Customer Service Rep Experience?

• Previous experience in customer service or insurance claims
• Previous experience working with a bilingual customer base

What is Bilingual Claims Customer Service Rep Responsibilities?

• Respond to customer inquiries and provide accurate information
• Process customer claims and ensure timely resolution
• Follow up with customers to ensure satisfaction
• Maintain customer records and update information as needed
• Provide customer