Customer Service - Claims (Property)
By USAA At , Phoenix, 85085
US military experience through military service or a military spouse/domestic partner
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Provide claims service via internal channels (phone/fax/email/mail)to members and third-party customers.
Adjust low to moderately intricate Property claims.
Seek mentorship from team members to resolve issues and identify appropriate issues for additional review.
Partner with and advises vendors and business partners to facilitate claims resolution.
Claims Rep Trainee Jobs
By Farm Bureau At , Columbia, Sc
Continually gain working knowledge of policy coverages.
Other duties and responsibilities as assigned.
Strong verbal communication and listening skills
Learn to communicate with customers and other claims personnel regarding procedures, problems, and coverages.
Investigate, evaluate, validate, negotiate, and settle all claims as assigned.
Analyze claim situations for coverage by contract.

Are you a bilingual speaker looking for a rewarding customer service role? We are looking for a Claims Customer Service Rep to join our team and provide exceptional service to our customers. You will be responsible for handling customer inquiries, resolving customer issues, and providing accurate and timely information. If you are a customer-focused individual with excellent communication skills, this could be the perfect opportunity for you!

A Bilingual Claims Customer Service Rep job is responsible for providing customer service to clients who have filed claims with an insurance company. They must be able to communicate effectively in both English and the language of the customer.

What is Bilingual Claims Customer Service Rep Skill Requirements?

• Excellent communication skills in both English and the language of the customer
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Proficiency in using computer systems and software
• Excellent customer service skills
• Ability to work independently and as part of a team

What is Bilingual Claims Customer Service Rep Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or insurance claims
• Fluency in both English and the language of the customer
• Knowledge of insurance policies and procedures

What is Bilingual Claims Customer Service Rep Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of insurance policies and procedures
• Knowledge of relevant computer applications

What is Bilingual Claims Customer Service Rep Experience?

• Previous experience in customer service or insurance claims
• Previous experience working with a bilingual customer base

What is Bilingual Claims Customer Service Rep Responsibilities?

• Respond to customer inquiries and provide accurate information
• Process customer claims and ensure timely resolution
• Follow up with customers to ensure satisfaction
• Maintain customer records and update information as needed
• Provide customer