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Bilingual Claims Customer Service Rep Jobs in Arizona

Bilingual Financial Customer Service Professional
By Empower At Phoenix, AZ, United States
Relevant product knowledge Excellent verbal and written communication skills.
Run disbursement quotes, respond to managerial feedback, and attend meetings and training sessions.
In addition to answering caller inquiries, representatives will provide callers with education regarding retirement readiness.
Proficient in relevant computer applications. Knowledge of customer service principles and practices.
Knowledge of administration and clerical processes.
Duties / Responsibilities / Essential Functions
Bilingual Customer Service Supervisor
By Americor At , Phoenix, Az From $24 an hour
Minimum 1 year of call center management experience
Strong organizational, time management, and multitasking skills
Performance management – compiling data and making assessments
Oversee/Manage the reporting and maintenance of EOD reports
Acknowledge and resolve customer complaints
Experience training, mentoring, and leading a team

Are you a bilingual speaker looking for a rewarding customer service role? We are looking for a Claims Customer Service Rep to join our team and provide exceptional service to our customers. You will be responsible for handling customer inquiries, resolving customer issues, and providing accurate and timely information. If you are a customer-focused individual with excellent communication skills, this could be the perfect opportunity for you!

A Bilingual Claims Customer Service Rep job is responsible for providing customer service to clients who have filed claims with an insurance company. They must be able to communicate effectively in both English and the language of the customer.

What is Bilingual Claims Customer Service Rep Skill Requirements?

• Excellent communication skills in both English and the language of the customer
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Proficiency in using computer systems and software
• Excellent customer service skills
• Ability to work independently and as part of a team

What is Bilingual Claims Customer Service Rep Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or insurance claims
• Fluency in both English and the language of the customer
• Knowledge of insurance policies and procedures

What is Bilingual Claims Customer Service Rep Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of insurance policies and procedures
• Knowledge of relevant computer applications

What is Bilingual Claims Customer Service Rep Experience?

• Previous experience in customer service or insurance claims
• Previous experience working with a bilingual customer base

What is Bilingual Claims Customer Service Rep Responsibilities?

• Respond to customer inquiries and provide accurate information
• Process customer claims and ensure timely resolution
• Follow up with customers to ensure satisfaction
• Maintain customer records and update information as needed
• Provide customer