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Bilingual Claims Customer Service Rep Jobs in South Carolina

Claims Customer Service Coordinator
By BlueCross BlueShield of South Carolina At Columbia, SC, United States
Identifies issues with procedures and processes and provides feedback to management on changes and development.
Continuing education funds for additional certifications and certification renewal
You will have to work on site as needed if remote access is granted.
Trains new employees and introduces new material to all employees. Develops, updates, and maintains procedural manuals.
High School Diploma or equivalent
401(k) retirement savings plan with company match
Claims Customer Service Supervisor
By BlueCross BlueShield of South Carolina At Columbia, SC, United States
Knowledge of the benefit plans for each group.
Bachelor's degree OR 4 years of healthcare experience in customer service, provider network service, membership, billing, and/or claims/appeals processing operations.
2 years of claims/appeals, customer service, or call center experience.
Strong analytical, organizational, and judgement skills.
Strong oral and written communication skills.
Strong spelling, punctuation, and grammar skills.
Supervisor, Claims Customer Service
By BlueCross BlueShield of South Carolina At Columbia, SC, United States
Knowledge of the benefit plans for each group
Bachelor's degree or 4 years of healthcare experience in customer service, provider network service, membership, billing, and/or claims/appeals processing operations
2 years of claims/appeals, customer service, or call center experience
Strong analytical, organizational, and judgment skills
Strong oral and written communication skills
Strong spelling, punctuation, and grammar skills
Coordinator, Claims Customer Service
By BlueCross BlueShield of South Carolina At Columbia, SC, United States
Respond accurately and timely to inquiries from team members, including management, concerning customer inquiries, claims adjudication, appeals and other technical issues
Identify issues with procedures and processes and provides feedback to management on changes and development
Excellent verbal and written communication skills
Knowledge of claims processing procedures
Investigate and initiate resolutions to complex problems
Authorize payment recovery, claim payments, or makes claim rejections based on documented information and provisions of state or federal law

Are you a bilingual speaker looking for a rewarding customer service role? We are looking for a Claims Customer Service Rep to join our team and provide exceptional service to our customers. You will be responsible for handling customer inquiries, resolving customer issues, and providing accurate and timely information. If you are a customer-focused individual with excellent communication skills, this could be the perfect opportunity for you!

A Bilingual Claims Customer Service Rep job is responsible for providing customer service to clients who have filed claims with an insurance company. They must be able to communicate effectively in both English and the language of the customer.

What is Bilingual Claims Customer Service Rep Skill Requirements?

• Excellent communication skills in both English and the language of the customer
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Proficiency in using computer systems and software
• Excellent customer service skills
• Ability to work independently and as part of a team

What is Bilingual Claims Customer Service Rep Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or insurance claims
• Fluency in both English and the language of the customer
• Knowledge of insurance policies and procedures

What is Bilingual Claims Customer Service Rep Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of insurance policies and procedures
• Knowledge of relevant computer applications

What is Bilingual Claims Customer Service Rep Experience?

• Previous experience in customer service or insurance claims
• Previous experience working with a bilingual customer base

What is Bilingual Claims Customer Service Rep Responsibilities?

• Respond to customer inquiries and provide accurate information
• Process customer claims and ensure timely resolution
• Follow up with customers to ensure satisfaction
• Maintain customer records and update information as needed
• Provide customer