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Bilingual Claims Customer Care Associate Jobs in Utah

Customer Support Associate, Bilingual Turkish (Starlink)
By SpaceX At , Redmond, 98052, Wa $24 an hour
Strong attention to detail and time management skills. You take pride in your craft
Experience in a training, learning and development, analytics, service design, vendor management, or content management role
Create and maintain internal knowledge base and help center collateral
1+ years of experience in a front-lines customer support role
Excellent empathy, active listening, and resiliency skills. You internalize customer concerns, solve them, and keep it positive
Start-up, consulting, or other demonstrated experience in high-growth, fast-paced environment

Are you a customer service professional with a passion for helping people? Do you have a knack for problem solving and a desire to make a difference? If so, we have the perfect job for you! We are looking for a Bilingual Claims Customer Care Associate to join our team. In this role, you will be responsible for providing exceptional customer service to our clients, resolving their claims inquiries, and ensuring that their needs are met in a timely and efficient manner. If you are a bilingual speaker with a strong customer service background, we want to hear from you!

The Bilingual Claims Customer Care Associate job is responsible for providing customer service to clients who have filed a claim with an insurance company. This position requires excellent communication and customer service skills, as well as the ability to work in a fast-paced environment.

What is Bilingual Claims Customer Care Associate Skill Requirements?

• Fluency in both English and Spanish
• Excellent customer service skills
• Ability to multitask and prioritize
• Strong problem-solving and analytical skills
• Proficiency in Microsoft Office Suite

What is Bilingual Claims Customer Care Associate Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of insurance claims processes

What is Bilingual Claims Customer Care Associate Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of insurance policies and procedures
• Knowledge of applicable laws and regulations

What is Bilingual Claims Customer Care Associate Experience?

• Previous experience in a customer service role
• Previous experience in an insurance claims role

What is Bilingual Claims Customer Care Associate Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Process customer claims in accordance with company policies and procedures
• Provide accurate and up-to-date information to customers
• Maintain customer records and update customer information as needed
• Resolve customer complaints and disputes in a timely and efficient manner
• Follow up with customers to ensure satisfaction with services provided