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Bilingual Claims Customer Care Associate Jobs in Florida

Claims Care Associate (Remote Available)
By Lincoln Financial Group At Charlotte, NC, United States
A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations
A clearly defined career framework to help you successfully manage your career
Competitive 401K and employee benefits
You will identify, recommend, and champion process improvements and organizational initiatives to positively influence the team and quality.
Training Schedule: Monday – Friday 9:00am – 5:30pm EST 6 weeks (no time off during training).
Regular Part Time Schedule: Must be available to work a 10 hour shift
Customer Care Associate Jobs
By Peterson Dental Laboratory At , Delray Beach, 33445, Fl
2+ years’ experience in clinical office
Ability to provide exceptional and personal care; solid communication and follow-through skills
RDA certification but not required
Inbound and outbound calls regarding case details
Assisting case schedulers when high volumes of cases arrive
Dispute resolution (receiving customer complaints and resolving challenges)

Are you a customer service professional with a passion for helping people? Do you have a knack for problem solving and a desire to make a difference? If so, we have the perfect job for you! We are looking for a Bilingual Claims Customer Care Associate to join our team. In this role, you will be responsible for providing exceptional customer service to our clients, resolving their claims inquiries, and ensuring that their needs are met in a timely and efficient manner. If you are a bilingual speaker with a strong customer service background, we want to hear from you!

The Bilingual Claims Customer Care Associate job is responsible for providing customer service to clients who have filed a claim with an insurance company. This position requires excellent communication and customer service skills, as well as the ability to work in a fast-paced environment.

What is Bilingual Claims Customer Care Associate Skill Requirements?

• Fluency in both English and Spanish
• Excellent customer service skills
• Ability to multitask and prioritize
• Strong problem-solving and analytical skills
• Proficiency in Microsoft Office Suite

What is Bilingual Claims Customer Care Associate Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of insurance claims processes

What is Bilingual Claims Customer Care Associate Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of insurance policies and procedures
• Knowledge of applicable laws and regulations

What is Bilingual Claims Customer Care Associate Experience?

• Previous experience in a customer service role
• Previous experience in an insurance claims role

What is Bilingual Claims Customer Care Associate Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Process customer claims in accordance with company policies and procedures
• Provide accurate and up-to-date information to customers
• Maintain customer records and update customer information as needed
• Resolve customer complaints and disputes in a timely and efficient manner
• Follow up with customers to ensure satisfaction with services provided