Benefits Processing Operations Associate Jobs in Iowa

Proven experience tracking, prioritizing, and balancing a diverse set of responsibilities with competing deadlines.

Experience with benefits administration, human resources, or payroll.

Assist with the administration and auditing of several benefit programs, including FSAs, 401k, health care, and more.

Help ensure Protect Democracy’s compliance with state-based requirements, which includes collecting and managing large amounts of data.

Develop, implement, and test innovative strategies to educate and engage team members on benefits and wellness resources.

Coordinate with our benefits vendors, including our health insurance brokers and COBRA implementation support team.

Excellent time management, attention to detail

Manages high-volume of inbound and outbound calls in a timely manner, in a call-center environment.

Excellent communications skills, both verbal and written; communicate in courteous manner with customers and coworkers.

Able to prioritize, manage deadlines and work well under pressure

Problem solving abilities, and able to understand complex subject matter of information

Perform basic math to determine amounts of payments, overpayments, underpayments, and re-qualifications.