Technology Specialist Jobs
By City of Raleigh Municipal Government At Raleigh-Durham-Chapel Hill Area, United States
Associate's Degree in information technology or directly related field and two years of related technology support experience.
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Are you looking for a rewarding career in technology? We are looking for a Benefit Technology Specialist to join our team and help us provide innovative solutions to our clients. As a Benefit Technology Specialist, you will be responsible for developing and maintaining our benefit technology systems, ensuring they are up-to-date and running smoothly. You will also be responsible for troubleshooting any technical issues that arise and providing technical support to our clients. If you have a passion for technology and are looking for an exciting opportunity to make a difference, this is the job for you!

Overview Benefit Technology Specialists are responsible for managing the technology used to administer employee benefits. They ensure that the technology is up to date, secure, and compliant with all applicable laws and regulations. They also provide technical support to employees and other stakeholders. Detailed Job Description Benefit Technology Specialists are responsible for managing the technology used to administer employee benefits. This includes researching and selecting appropriate technology, configuring and customizing the technology to meet the needs of the organization, and ensuring that the technology is up to date, secure, and compliant with all applicable laws and regulations. They also provide technical support to employees and other stakeholders, troubleshoot any technical issues, and provide training and guidance on the use of the technology. Job Skills Required
• Knowledge of employee benefit technology
• Knowledge of applicable laws and regulations
• Ability to troubleshoot technical issues
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Ability to work with a variety of stakeholders
Job Qualifications
• Bachelor’s degree in computer science, information technology, or a related field
• At least 3 years of experience in a related field
• Knowledge of employee benefit technology
• Knowledge of applicable laws and regulations
• Ability to troubleshoot technical issues
Job Knowledge
• Knowledge of employee benefit technology
• Knowledge of applicable laws and regulations
• Ability to troubleshoot technical issues
• Understanding of customer service principles
• Understanding of data security principles
Job Experience
• At least 3 years of experience in a related field
• Experience with employee benefit technology
• Experience with customer service
• Experience with data security
Job Responsibilities
• Research and select appropriate technology to administer employee benefits
• Configure and customize the technology to meet the needs of the organization
• Ensure that the technology is up to date, secure, and compliant with all applicable laws and regulations
• Provide technical support to employees and other stakeholders
• Troubleshoot any technical issues
• Provide training and guidance on the use of the technology
• Monitor the performance of the technology and make necessary adjustments