Beneficiary Support Specialist Jobs

Experience in healthcare, military or managed care environment

Knowledge of customer service principles and practices – formal training or experience

Deliver a consistent customer experience by providing efficient and timely resolutions to our Tricare beneficiaries & providers

Full Benefits effective Day 1 of employment

2 years or more of work experience in a professional, customer service-driven environment

Excellent verbal and written communication skills

Basic computer knowledge and comfortable navigating a Windows based operating system

Must demonstrate excellent listening, interpersonal and leadership skills and the ability to organize simultaneous tasks

Minimum 6 months customer service/Help Desk experience preferred

Inbound call center experience a plus

Participate in training and receive certification that all required modules received a passing score

Previous professional email correspondence experience strongly desired