Behavioral Health Specialist Senior Jobs in Arkansas

Comprehensive benefits and career development opportunities

Extensive work experience, possibly in multiple functions

2+ years of Healthcare Insurance experience

2+ years of Telephonic Customer Service experience

1+ years of Optum behavioral health experience

1+ years of appeals OR claims experience in Processing, Operations, Appeal Levels, Letter Writing, etc.

Healthcare, benefits, call center, claims processing or Facets experience.

Work with highly sensitive information while maintaining Personal Protected Information (PPI) requirements.

Respond to member calls regarding benefits, billing, eligibility, enrollment, appeals, prior authorization, and prescription questions.

(18) months of previous customer service experience. (Required)

Completion of formal Premera customer service training program.(2) years of college level courses or equivalent experience preferred.

Phone related customer service experience.