Behavioral Health Referral Tracking Specialist Jobs in Florida

Experience in home health care or related health program preferred, medical office experience necessary.

Excellent communication and organization skills.

Full Time employees are eligible for our full benefits package to include:

High school diploma or equivalent.

Ability to multitask, ensuring the completion of many tasks, projects, and reports throughout the day.

Document Tracking Specialist – Home Health

Possess excellent customer service skills; ability to communicate professionally and effectively with all levels of management

Good time management skills and are able to work in a fast-paced environment

Monitor multiple e-referral systems to identify new referrals and manage alerts and notifications.

Monitor email continuously for request to pull referrals from all applicable referral systems. Perform timely follow-up and manage all related communication.

Daily manage and update ERST log with all referrals and ROCs decisions.

Healthcare insurance verification experience required

Communicates with the scheduling department to verify each patient’s insurance requirements have been satisfied for upcoming appointments.

Assumes responsibility for professional development and education.

Completes registration and obtains insurance authorization for new patients, diagnostic testing and for hospital admissions.

Ensures financial information and insurance has been verified.

Updates patient insurance information in billing systems as needed

Initiates the referral and authorization process for all services and visits.