Customer Care Representative (Banking/ Treasury/ Financial Domain)
By IGT Solutions At United States
Customer Care Representative experience in Banking/ Treasury/ Financial Domain
Prefer college degree and above or equivalent work experience.
Position: Customer Care Agent (Banking/ Treasury Financial Domain)
Payments (product and operations), check, wire, ACH, etc.)
Handle customer service inquiries and problems associated with the servicing of company’s client base
Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints

Are you looking for a job that offers great customer service and the opportunity to make a difference? Look no further! We are looking for a Banking Customer Service Representative to join our team and provide excellent customer service to our clients. As a Banking Customer Service Representative, you will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information to customers. If you have a passion for customer service and a desire to help others, this could be the perfect job for you!

What is Banking Customer Service Representative Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Proficiency in computer applications
• Knowledge of banking products and services

What is Banking Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of banking regulations and procedures
• Ability to maintain confidentiality

What is Banking Customer Service Representative Knowledge?

• Knowledge of banking products and services
• Knowledge of banking regulations and procedures
• Knowledge of customer service principles and practices
• Knowledge of computer applications

What is Banking Customer Service Representative Experience?

• Previous customer service experience
• Previous banking experience

What is Banking Customer Service Representative Responsibilities?

• Provide excellent customer service to clients
• Respond to customer inquiries and resolve customer complaints
• Process customer transactions accurately and efficiently
• Maintain customer records and update customer information
• Follow banking regulations and procedures
• Assist with other banking tasks as needed