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Automotive Service Scheduling Customer Service Jobs in Ohio

Customer Service & Scheduling Manager
By TEC Group International At Columbus, Ohio Metropolitan Area, United States
Knowledge of export procedures would be a benefit.
Frequently evaluate performance to requirements to ensure supply objectives are met.
Constant communication to ensure knowledge share.
Work with commerce to manage orders/supply.
Work to manage production levels needed before outages/TARS etc.
10 years of experience and leadership in customer service and scheduling.
Customer Service And Scheduling Manager
By INEOS At Columbus, Ohio Metropolitan Area, United States
Scheduling & Compliance: Own the scheduling and management of export shipments to the China (Nansha) warehouse:
Candidates with a strong understanding of the inter-relationships between scheduling, inventory management and commercial is highly valued.
Proven working knowledge of SAP – has the skillset to extract and manipulate data to support business objectives.
· Bachelor’s degree required. Preferably in supply chain management.
Customer Service and Scheduling Manager
Lead the scheduling and customer service team:

Are you looking for a job that combines your love of cars with your passion for customer service? Look no further! We are looking for an Automotive Service Scheduling Customer Service Representative to join our team. You will be responsible for scheduling service appointments, providing customers with information about our services, and ensuring customer satisfaction. If you have a knack for problem-solving and a desire to help others, this could be the perfect job for you!

Overview:

Automotive Service Scheduling Customer Service is responsible for providing customer service to customers who are scheduling automotive service appointments. This includes answering customer inquiries, providing information about services and scheduling appointments.

Detailed Job Description:

Automotive Service Scheduling Customer Service is responsible for providing excellent customer service to customers who are scheduling automotive service appointments. This includes answering customer inquiries, providing information about services, scheduling appointments, and ensuring customer satisfaction. The customer service representative must be able to effectively communicate with customers and provide accurate information. They must also be able to handle customer complaints and resolve customer issues.

What is Automotive Service Scheduling Customer Service Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Knowledge of automotive services
• Knowledge of scheduling systems
• Ability to work in a fast-paced environment
• Ability to work independently

What is Automotive Service Scheduling Customer Service Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of automotive services
• Knowledge of scheduling systems
• Ability to work independently

What is Automotive Service Scheduling Customer Service Job Knowledge?

• Knowledge of automotive services
• Knowledge of scheduling systems
• Knowledge of customer service principles
• Knowledge of customer service software

What is Automotive Service Scheduling Customer Service Job Experience?

• Previous customer service experience
• Previous automotive service experience

What is Automotive Service Scheduling Customer Service Job Responsibilities?

• Answer customer inquiries
• Provide information about services
• Schedule appointments
• Handle customer complaints
• Resolve customer issues
• Ensure customer satisfaction