Associate Service Desk Technician Jobs in Kansas

Experience designing, administering, or supporting LAN/WAN [HSRP, QoS, VLAN's, Bandwidth modeling], VoIP infrastructures, and H.323, SIP and/or MGCP deployment and support

Experience configuring and troubleshooting Voice Gateways/Gatekeepers, SQL Query Analyzer/RCD/TCD/Call Trace/Log Analysis helpful

Excellent documentation, presentation, and complex problem-solving skills

Ask us about our paid time off (PTO) and wellness and healthcare benefits

Visit www.mybenefits.ttec.com for more information.

Create help tickets for associates in need of technical help via inbound calls, emails and e-service web