Customer Business Manager Jobs
By Congo Brands At Portland, OR, United States
Responsible for building and owning relationships through select management within wholesaler network, sharing key contact responsibilities for company communication
5 years’ experience managing regional or national accounts
Experience managing buyers and working with major chains
Existing knowledge of regional off premise chains within assigned territory
Excellent analytical, interpersonal and communication skills
Results oriented, innovative, strong problem solving and negotiation skills

Are you looking for an exciting opportunity to join a dynamic team and help drive the success of an ecommerce business? We are looking for an Associate Ecommerce Customer Business Manager to join our team and help us grow our customer base and increase sales. As an Associate Ecommerce Customer Business Manager, you will be responsible for developing and executing strategies to acquire and retain customers, as well as optimizing the customer experience. You will also be responsible for analyzing customer data to identify trends and opportunities for growth. If you are a creative problem solver with a passion for ecommerce, this could be the perfect job for you!

Overview:

The Associate Ecommerce Customer Business Manager is responsible for managing the customer relationship and driving sales growth for an ecommerce business. This role requires a deep understanding of customer needs, market trends, and the competitive landscape. The Associate Ecommerce Customer Business Manager will work closely with the sales and marketing teams to develop and execute strategies to increase customer engagement and sales.

Detailed Job Description:

The Associate Ecommerce Customer Business Manager is responsible for managing the customer relationship and driving sales growth for an ecommerce business. This role requires a deep understanding of customer needs, market trends, and the competitive landscape. The Associate Ecommerce Customer Business Manager will work closely with the sales and marketing teams to develop and execute strategies to increase customer engagement and sales. The Associate Ecommerce Customer Business Manager will be responsible for developing and executing customer segmentation strategies, creating and managing customer loyalty programs, and developing and executing promotional campaigns. The Associate Ecommerce Customer Business Manager will also be responsible for analyzing customer data to identify trends and opportunities for growth.

What is Associate Ecommerce Customer Business Manager Job Skills Required?

• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to develop and execute customer segmentation strategies
• Knowledge of customer loyalty programs and promotional campaigns
• Proficiency in data analysis and customer insights
• Ability to work independently and in a team environment
• Knowledge of ecommerce platforms and technologies

What is Associate Ecommerce Customer Business Manager Job Qualifications?

• Bachelor’s degree in Business, Marketing, or a related field
• 3+ years of experience in customer relationship management or ecommerce
• Experience with customer segmentation, loyalty programs, and promotional campaigns
• Proficiency in data analysis and customer insights

What is Associate Ecommerce Customer Business Manager Job Knowledge?

• Knowledge of customer relationship management and ecommerce
• Knowledge of customer segmentation, loyalty programs, and promotional campaigns
• Knowledge of data analysis and customer insights
• Knowledge of ecommerce platforms and technologies

What is Associate Ecommerce Customer Business Manager Job Experience?

• 3+ years of experience in customer relationship management or ecommerce
• Experience with customer segmentation, loyalty programs, and promotional campaigns
• Experience with data analysis and customer insights

What is Associate Ecommerce Customer Business Manager Job Responsibilities?

• Develop and execute customer segmentation strategies
• Create and manage customer loyalty programs
• Develop and execute promotional campaigns
• Analyze customer data to identify trends and opportunities for growth
• Work closely with the sales and marketing teams to develop and execute strategies to increase customer engagement and sales
• Monitor customer feedback