Ticket Operations Associate I
By Gametime At United States
Knowledge and experience with iOS and Android products, platforms and devices
Literate in Excel or another data management tool preferred, but not required
Provide above and beyond - WOW - GT experience, while helping customers with their purchasing needs
Ninja like skills on the internet, ability to leap to multiple sites and tasks with lightning speed
Confident speaking and writing skills
Experience with ticketing as a customer (sports, concerts, etc)
Associate Director Of Operations
By Sagility At United States
Required Skills and Qualifications: (Education, Experience, Skills)
5 – 7 years relevant experience, including 4 years in management and multi-account experience preferred
Advanced knowledge of telecommunications and call center management systems and terminology
Sagility offers competitive benefits including:
Participates in client visits and roundtables to provide input on program performance or new programs being offered.
Coordinates with other Operation Managers to balance needs of individual team with needs of entire organization.
Associate Director, Care Operations
By Brightside Health At United States
Experience in areas of strategic planning, business development, financial management, program development, quality improvement and project management
Manage day–to-day clinical operations, including meeting defined SLA’s, quality standards, and production metrics
Manage the operational plans, initiatives, and new programs that support member care operations
Monitor the department budget for controlling operational expenses and areas for improvement in collaboration with Finance
All other duties as assigned including department-specific functions and responsibilities
Have 5-10 years of leadership experience in a complex, multi-faceted healthcare environment (mental and behavioral health a plus)

Are you looking for an exciting opportunity to lead a dynamic ticket operations team? We are looking for an Associate Director of Ticket Operations to join our team and help us provide exceptional customer service and ticketing solutions to our customers. As the Associate Director of Ticket Operations, you will be responsible for overseeing the day-to-day operations of the ticketing department, developing and implementing strategies to maximize ticket sales, and ensuring customer satisfaction. If you have a passion for customer service and ticketing operations, this could be the perfect job for you!

Overview The Associate Director of Ticket Operations is responsible for the day-to-day operations of the ticketing department. This includes overseeing the ticketing staff, managing ticketing systems, and ensuring the accuracy and integrity of ticketing data. The Associate Director of Ticket Operations is also responsible for developing and implementing ticketing policies and procedures, as well as providing customer service to ticket buyers. Detailed Job Description The Associate Director of Ticket Operations is responsible for overseeing the day-to-day operations of the ticketing department. This includes managing ticketing systems, ensuring the accuracy and integrity of ticketing data, and providing customer service to ticket buyers. The Associate Director of Ticket Operations is also responsible for developing and implementing ticketing policies and procedures, as well as managing the ticketing staff. Job Skills Required
• Excellent customer service skills
• Strong organizational and problem-solving skills
• Ability to work independently and as part of a team
• Knowledge of ticketing systems and software
• Knowledge of ticketing policies and procedures
• Knowledge of ticketing industry trends
• Ability to work under pressure and meet deadlines
• Excellent communication and interpersonal skills
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• At least 5 years of experience in ticketing operations
• Experience in customer service
• Experience in managing ticketing systems
• Experience in developing and implementing ticketing policies and procedures
Job Knowledge
• Knowledge of ticketing systems and software
• Knowledge of ticketing policies and procedures
• Knowledge of ticketing industry trends
• Knowledge of customer service principles and practices
Job Experience
• At least 5 years of experience in ticketing operations
• Experience in customer service
• Experience in managing ticketing systems
• Experience in developing and implementing ticketing policies and procedures
Job Responsibilities
• Manage ticketing systems and ensure accuracy and integrity of ticketing data
• Develop and implement ticketing policies and procedures
• Provide customer service to ticket buyers
• Manage ticketing staff
• Monitor ticketing industry trends
• Ensure compliance with applicable laws and regulations
• Prepare and analyze ticketing reports
• Monitor ticketing system performance and make necessary adjustments