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Associate Client Service Manager Jobs in Ohio

Client Service Officer - Associate
By Deutsche Bank At , Jacksonville, 32256
Analytical and problem-solving skills. Ability to take full ownership of client issues across the Cash Management organization
A deep understanding of global and local Brazil Cash Management and associated products
A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
Educational resources, matching gift, and volunteer programs
Customer service orientation and attitude with an ability to manage client expectations. A proven track record in customer service
Client Service Manager Jobs
By Swindell, Bohn, Durden & Phillips - CPAs & Advisors At Metro Jacksonville, United States
Manages WIP/due dates for department
Client point of contact for: 1)Document requests 2)Transmittal of client deliverables 3)Engagement letter /Proposals 4) Scheduling appointments
Department specific duties (Tax, CAS, Dental & Mid-Market/A&A)
Generally only work 36 hours per week outside of busy season
Office is closed on Fridays May through December.
Firm Contribution to Health Savings Account

Are you looking for an exciting opportunity to make an impact in a fast-paced, client-focused environment? We are seeking an Associate Client Service Manager to join our team and help us provide exceptional customer service to our clients. In this role, you will be responsible for managing client relationships, responding to inquiries, and resolving customer issues. If you have excellent communication and problem-solving skills, we want to hear from you!

What is Associate Client Service Manager Skill Requirements?

• Excellent customer service, communication, and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of relevant software and applications

What is Associate Client Service Manager Qualifications?

• Bachelor’s degree in Business Administration, Management, or related field
• At least two years of experience in customer service or a related field
• Proven track record of successful customer service

What is Associate Client Service Manager Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant software and applications
• Knowledge of customer service management systems

What is Associate Client Service Manager Experience?

• At least two years of experience in customer service or a related field
• Proven track record of successful customer service

What is Associate Client Service Manager Responsibilities?

• Manage customer service operations and ensure customer satisfaction
• Respond to customer inquiries and complaints in a timely and professional manner
• Monitor customer service metrics and develop strategies to improve customer service
• Train and develop customer service staff
• Develop customer service policies and procedures
• Analyze customer feedback and provide recommendations for improvement
• Monitor customer service trends and recommend changes to improve customer service
• Develop customer