Associate Account And Renewal Manager Jobs in District of Columbia

Experience with Customer Success, Account Manager, or Project Management.

Competitive compensation and robust benefits offering, including 401(k) plan

At least 0-2 years of software Account Management roles required.

Bachelor’s degree in business administration, Finance, or related field preferred

Independent problem-solving skills and adaptivity to change.

Excellent verbal and written communications skills.

Work closely with the product management/technology team to identify product enhancements that improve the user experience and client satisfaction and retention

Understand Care@Work capabilities and services and effectively communicate all offerings to the client

Ensure the renewal of existing clients, and cross-sell products by identifying additional needs within an existing client offering, where applicable

Manage all client communications, conflict resolution, and compliance on client deliverables and revenue

Proven client service abilities including maintaining and improving client relationships

Demonstrated ability to collaborate across functions (for ex., marketing, reporting, product, legal, finance) and work well in a team environment