Assistant Front Office Manager
By Omni Hotels & Resorts At New Orleans, LA, United States
Adhere to all Systems and Controls of the Front Office, and appropriate areas of responsibilities.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
Must have proven leadership skills and must be able to delegate, effectively train, develop, and motivate staff.
Strong organizational skills with the ability to multi-task and provide guest follow up in a fast paced environment.
Ensure that Four Diamond standards and a consistent level of guest satisfaction are met.
To be thoroughly acquainted with the AM and PM checklist; ensuring all needed reports and checklists are run and completed.
Assistant Manager - Front Office
By Hilton At , New Orleans, 70130, La
Hospitality - We're passionate about delivering exceptional guest experiences.
Assistant Manager - Front Office
Recruit, interview and train team members
Assist in monitoring and assessing service and satisfaction trends, evaluate and address issues and make improvements accordingly
Oversee the VIP guest process including, but not limited to, reviewing VIP reservations and ensuring smooth check-in/check-out
Assist with up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
Front Office Manager Jobs
By Hyatt Regency New Orleans At , New Orleans, 70113, La $69,900 a year
4 years or more of progressive hotel Rooms Management experience (typically with Hyatt)
Responsible for short and long term planning and the management of the hotel’s Front of House operations
Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables
Service oriented style with professional presentations skills
Clear concise written and verbal communication skills in English

Are you looking for an exciting opportunity to lead a team of front office professionals? We are looking for an experienced Assistant Front Office Manager to join our team and help us provide exceptional customer service to our guests. If you have a passion for hospitality and a commitment to excellence, we want to hear from you!

What is Assistant Front Office Manager Job Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize tasks
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Knowledge of hotel operations
• Knowledge of computer software programs
• Ability to work independently and as part of a team

What is Assistant Front Office Manager Job Qualifications?

• High school diploma or equivalent
• Previous experience in a hotel or hospitality setting
• Knowledge of hotel operations
• Knowledge of computer software programs
• Ability to work independently and as part of a team

What is Assistant Front Office Manager Job Knowledge?

• Knowledge of hotel operations
• Knowledge of computer software programs
• Knowledge of customer service principles and practices
• Knowledge of administrative and clerical procedures

What is Assistant Front Office Manager Job Experience?

• Previous experience in a hotel or hospitality setting
• Previous experience in a customer service role
• Previous experience in a supervisory role

What is Assistant Front Office Manager Job Responsibilities?

• Supervise front office staff and ensure that all duties are completed in a timely and efficient manner
• Ensure that all guests receive excellent customer service
• Handle customer complaints and inquiries in a professional manner
• Monitor and maintain front office supplies and equipment
• Monitor and maintain front office records
• Ensure that all front office staff