Assistant Pet Care Team Leader Jobs in Arkansas

Use scalable systems and metrics to monitor and improve the customer experience driving loyalty, retention and growth.

Effectively manage an omni-channel environment (including phone, email, and chat) ensuring customer's needs are met where they need us most.

Minimum of 3 years experience leading teams of individual contributors.

Deep understanding of customer experience call center metrics, best practices and tools.

Experience using data to build new processes and improve existing ones

Lead a Customer Care team of passionate individuals and support their daily activities.