Register
Recruit Create CV

Application Support Service Delivery Manager Jobs

Support Service Manager Jobs
By Adobe At California, United States
Highly articulate and presents plans and ideas in a compelling manner.
Communicates passion, energy and enthusiasm.
Able to handle C-level urgent customer communications, creating resolution plans and ensuring accurate execution of them.
Able to build and communicate customer service reviews and set expectations according to business decisions.
Spanish and English language verbal and written
What You Need To Succeed
Manager, Service Support Jobs
By NetJets At Columbus, OH, United States
Ability to manage multiple projects, efforts, and activities concurrently. Experience with prioritization, requirements gathering, and project management.
Understanding the ITIL framework, focused on incident management (including Major Incidents), problem management, and knowledge management.
Knowledge, Skills, Abilities And Other (KSAOs)
Represent Service Support teams in all project management meetings and planned efforts that require Service Desk and A-Team participation.
Collaborate with IT and business leaders to improve current partnerships and to expand Service Support technical executions and capabilities.
Experience in crucial conversations, demonstrates ability to listen, learn, and communicate in tough and unfavorable situations.
Service Delivery Management Consultant 3- Support
By Oracle At ,

To develop and manage the Oracle Support relationship with a designated large account, or small number of medium accounts, throughout the engagement and to maximize the customers’ use of Support ...

It Service Delivery Manager- Pc Support
By Tampa General Hospital At , Tampa, 33606, Fl $94,390 a year
Manage customer expectations and build partnerships to ensure customer experience excellence.
Provide regular and accurate management reporting on IT Service performance.
Ability to handle sensitive information, work orders, multitask, and manage others. Working knowledge of supervisory principles and practices.
Exhibit excellent analytical and problem-solving skills.
Focus on Operations and improving the client experience with positive results for the client and the Business Units.
Have processes and procedures in place to ensure that each customer receives a world class service experience.
Project/Application Delivery Manager- Remote
By Conexess Group At Nashville, TN, United States
Experience working in a production support environment is required.
Experience with Azure DevOps and ServiceNow preferred.
SDLC, solutions design, and delivery of enterprise level solutions experience
Experience working with business application owners and development teams
Managing the delivery of mid-to-large web/enterprise applications experience
Technical experience in Microsoft .NET or SAP application development
Application Delivery And Architecture Risk Manager
By Cybernetic Search At United States
Managed Services experience is a plus
Database environments and tools (e.g., SQL, Hadoop, and cloud native data management tools)
Identify and Access management (e.g., OKTA, SailPoint)
10+ years technical experience with a large and global enterprise in application delivery, ideally in individual contributor and leadership roles.
4 + years of experience part of an architecture review board or related architecture role.
2+ years of experience designing, building, and deploying scalable cloud-based solution architectures.
Sr Manager, Service Manager - Application Platforms
By Campbell Soup Company At , Remote
Bachelor’s Degree in Computer Science, Computer Engineering, Management Information Systems, or related discipline.
Effectively manage DBAs to support Microsoft SQL Server, Oracle, and MySQL environments on-premise and within the Azure Cloud environment.
Drive proactive capacity analysis on database servers and stay ahead of capacity requirements
15+ years SAP Basis experience
Experience with SAP Business Technology Platform
Experience with SAP on public cloud (ideally Microsoft Azure)
Application Support Service Delivery Manager
By Jenius Bank At Los Angeles, CA, United States
Establish and maintain an agile governance framework that enables effective decision-making, risk management, and value delivery.
Experience in working in a dynamic, fast-paced environment, with the ability to adapt to changing priorities and requirements.
10+ years of experience in agile approaches, preferably in a financial service setting.
5+ years of experience in an agile leadership role.
Certified ScrumMaster (CSM), Certified Scrum Professional (CSP), or equivalent certification.
Passionate about agile, with a continuous learning mindset, and a desire to share knowledge and expertise with others.