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Application Production Support Engineer Ii Jobs in North Carolina

Tier Ii Application Support Sme
By Gridiron IT At Morrisville, NC, United States
Required Skills:Knowledge/Experience of multifactor authenticators.
Experience/Knowledge on Service Now tool.
Experience on Windows OS based hardware.
Manage inbound/outbound calls and emails and coordinate with partners (HR, PinDB and EAMS HQ) as required for MFA resets.
Desired Skills:Already Postal cleared (USPS background investigation complete).
Tasks:Provide Tier-2 user support for LiteBlue users, to include problem resolution and problem escalation for LiteBlue logon issues.

Are you looking for an exciting opportunity to join a dynamic team of Application Production Support Engineers? We are looking for a motivated and experienced individual to join our team as an Application Production Support Engineer II. In this role, you will be responsible for providing technical support and troubleshooting for our applications and systems. You will also be responsible for monitoring and maintaining system performance, ensuring system availability, and providing technical guidance to our customers. If you are a self-starter with a passion for technology and a commitment to excellence, then this is the perfect job for you!

Overview:

Application Production Support Engineer II is responsible for providing technical support and maintenance of applications and systems in a production environment. This includes troubleshooting and resolving application and system issues, monitoring system performance, and ensuring that applications and systems are running optimally.

Detailed Job Description:

Application Production Support Engineer II is responsible for providing technical support and maintenance of applications and systems in a production environment. This includes troubleshooting and resolving application and system issues, monitoring system performance, and ensuring that applications and systems are running optimally. The engineer will also be responsible for developing and maintaining documentation related to the applications and systems, as well as providing technical guidance and support to other teams.

What is Application Production Support Engineer Ii Job Skills Required?

• Strong technical knowledge of applications and systems
• Excellent troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Ability to work independently and in a team environment
• Ability to work in a fast-paced environment
• Knowledge of scripting languages such as PowerShell, Bash, and Python
• Knowledge of database technologies such as SQL, Oracle, and MongoDB
• Knowledge of web technologies such as HTML, CSS, and JavaScript

What is Application Production Support Engineer Ii Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 3+ years of experience in application and system support
• Experience with Windows and Linux operating systems
• Experience with virtualization technologies such as VMware and Hyper-V
• Experience with cloud technologies such as AWS and Azure

What is Application Production Support Engineer Ii Job Knowledge?

• Knowledge of application and system architecture
• Knowledge of networking technologies such as TCP/IP, DNS, and DHCP
• Knowledge of security technologies such as firewalls, intrusion detection systems, and encryption
• Knowledge of scripting languages such as PowerShell, Bash, and Python
• Knowledge of database technologies such as SQL, Oracle, and MongoDB
• Knowledge of web technologies such as HTML, CSS, and JavaScript

What is Application Production Support Engineer Ii Job Experience?

• 3+ years of experience in application and system support
• Experience with Windows and Linux operating systems
• Experience with virtualization technologies such as VMware and Hyper-V
• Experience with cloud technologies such as AWS and Azure

What is Application Production Support Engineer Ii Job Responsibilities?

• Troubleshoot and resolve application and system issues
• Monitor system performance and ensure optimal performance
• Develop and maintain documentation related to applications and systems
• Provide technical guidance and support to other teams
• Maintain and