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Apple Systems Analyst Jobs

Message Apple Program Manager
By Apple At Elk Grove, CA, United States

Summary The Advisor Tools Team is looking for a Program Owner to help drive strategy and development of tools supporting AppleCare Advisors and Contact Center strategies as Apple enters new ...

Software Engineer, Apple Pay
By Apple At , Cupertino
Experience/knowledge of security and cryptography (ECDH/ECDSA)
Experience with distributed systems design and development
Experience with web services, RESTful API
BS or MS in Computer Science/Engineering or related technical field, equivalent practical experience will be considered.
We are looking for server software programming using Java
Any of the following is an advantage, but not required:
Apple Systems Specialist Jobs
By The Pennington School At Pennington, MN, United States
Implement and direct all aspects of the Apple Self-Servicing program, including the physical space, repair management, and staff training programs
Assist with the management of student and faculty iPads, laptops and desktops, including resolving issues, issuing loaners, and managing inventory
A technical degree or certification and/or two or more years of related experience; BA or BS preferred
Earn and maintain the ACMT certification as required for the SSA program
Configure and manage the School's fleet of Apple Devices via the JAMF MDM service
Maintain subject-matter expertise in all Apple applications for systems and maintain knowledge on all new and upcoming technologies
Technical Business Analyst - Apple Maps Operations
By Apple At Cupertino, CA, United States

Summary A job at Apple is unlike any other you’ve had. You’ll be challenged, inspired, and proud of the work you accomplish here! The Maps Operations team is developing internal platforms and ...

Development Assistant, Apple Tv+
By Apple At Culver City, CA, United States

Summary This position will provide senior administrative support for 2 development executives at Apple TV+. The successful candidate will be a collaborative team member with a friendly work ...

Marketing Manager, Apple Maps
By Apple At New York, NY, United States

Summary Are you someone who’s looking to be a part of a team that wants to change the world? Do you possess a passion to think differently and challenge conventional approaches to problem ...

Software Engineer, Apple Pay
By Apple At Sun Valley, ID, United States

Summary At Apple, great ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. If you are passionate about innovation, have a natural curiosity for new ...

Software Engineer, Apple Pay
By Apple At New York City Metropolitan Area, United States

Summary Imagine what you could do here! At Apple, great ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Are you passionate about building ...

Are you an experienced Apple Systems Analyst looking for a new challenge? We are looking for a motivated individual to join our team and help us develop and maintain our Apple systems. You will be responsible for analyzing and troubleshooting system issues, developing and implementing new systems, and providing technical support to our users. If you are looking for an exciting opportunity to work with cutting-edge technology, then this is the job for you!

Overview An Apple Systems Analyst is responsible for providing technical support and troubleshooting for Apple products and services. They are responsible for analyzing customer needs and providing solutions to meet those needs. They must have a strong understanding of Apple products and services, as well as the ability to troubleshoot and resolve customer issues. Detailed Job Description An Apple Systems Analyst is responsible for providing technical support and troubleshooting for Apple products and services. This includes providing customer service, troubleshooting hardware and software issues, and providing solutions to customer needs. They must have a strong understanding of Apple products and services, as well as the ability to troubleshoot and resolve customer issues. They must also be able to provide technical advice and guidance to customers. Job Skills Required
• Strong knowledge of Apple products and services
• Excellent customer service skills
• Ability to troubleshoot hardware and software issues
• Ability to provide technical advice and guidance
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a customer service or technical support role
• Knowledge of Apple products and services
• Knowledge of troubleshooting hardware and software issues
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of Apple products and services
• Knowledge of troubleshooting hardware and software issues
• Knowledge of customer service principles and practices
• Knowledge of computer systems and networks
• Knowledge of software development and programming
Job Experience
• At least two years of experience in a customer service or technical support role
• Experience troubleshooting hardware and software issues
• Experience providing technical advice and guidance
• Experience working with Apple products and services
Job Responsibilities
• Provide technical support and troubleshooting for Apple products and services
• Analyze customer needs and provide solutions to meet those needs
• Troubleshoot hardware and software issues
• Provide technical advice and guidance to customers
• Monitor customer service metrics and ensure customer satisfaction
• Develop and maintain customer relationships