Airport Premium Lounge Server Jobs in Maryland

Excellent communication and presentation skills with a range of audience including front line employees, clients, and corporate management

Motivate, coach, mentor and develop frontline (hourly) and management staff

Possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of guest service

Excellent communication and computer skills are needed, including knowledge of MS Office

Maintaining current state approved alcohol certifications and food handlers / food safety manager certifications as required

Hospitality Focus: Focus on guest satisfaction and providing memorable first-in-class experiences. Generous, friendly, and warm-spirited.

Maintaining current state approved Responsible Alcohol Management certification and/or Food Handlers / Managers Permit, if applicable

Monitoring number of alcoholic beverages served to passengers and alert management to potential problems

Maintaining a thorough knowledge of all required regulatory agency requirements

Ability to cooperate with peers, customers, and members of management of diverse nature who may hold divergent views

Coordinating with Lounge Manager to reorder liquor and food inventory for assigned customer or lounge

Coordinating with Lounge Manager to resolve service issues requested by the guests in assigned customer or lounge