Agent Manager Jobs

2-3 years of experience in customer service, training, office management, hospitality, or operations

Previous experience with live or remote training a plus

Skilled communicator with great interpersonal skills, ability to build and manage relationships

Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations

Previous experience in real estate a plus

Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus

2-3 years of experience in customer service, training, office management, hospitality, or operations

Skilled communicator with great interpersonal skills, ability to build and manage relationships

Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations

Previous experience in real estate a plus

Previous experience with live or virtual training a plus

Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus

2-3 years of experience in customer service, training, office management, hospitality, or operations

Skilled communicator with great interpersonal skills, ability to build and manage relationships

Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations

Previous experience in real estate a plus

Previous experience with live or virtual training a plus

Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus

5+ years of experience required in product operations, program management, and/or consultancy roles

Strong analytical and problem-solving skills. Ability to leverage data to inform and support critical decisions. CRM, Looker (or Tableau) experience necessary.

Self-service: Provide self-service and automated capabilities to help members solve their own problems; create community for members to support each other

Demonstrated experience in overseeing projects (or programs) and creating process improvement workflows

Possess outstanding communication skills; you are able to articulate complex concepts in a clear manner

Want to work for a fast-paced, high-growth organization with occasional travel. BPO exposure/experience is a plus.

2-3 years of experience in customer service, training, office management, hospitality, or operations

Previous experience with live or remote training a plus

Skilled communicator with great interpersonal skills, ability to build and manage relationships

Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations

Previous experience in real estate a plus

Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus

Minimum of 5 years' experience with Supply Chain Management and Procurement work and/or general Business Operations

Acquires resources for projects and processes, provides technical management of suppliers and leads process improvements.

Manages, develops and motivates employees.

Possess strong business acumen, communication and problem solving skills.

Collaboration with other internal teams to gain process efficiencies and meet the needs of our internal and external customer’s requirements.

Minimum of 1 year experience leading a cross-functional team