Hr Program Manager, Aftermarket & Customer Support (A&Cs)
By John Deere At , Milan, Il
Competency in Microsoft applications including PowerPoint, Excel and project management tools.
Experience and knowledge of the Aftermarket, Parts, Customer Support or Product Support functions.
3 or more years of demonstrated experience managing a high volume of projects or high-volume work, both strategic and tactical.
3 or more years of experience operating with high levels of ambiguity, with a bias for action.
Collaborative team player with a strong drive to create a positive John Deere employee experience.
2 or more years experience presenting to and collaborating with Director level leaders.

Are you looking for an exciting opportunity to lead a team of aftermarket professionals? We are looking for an experienced District Manager to join our team and help drive our aftermarket business to the next level. You will be responsible for developing and executing strategies to increase sales, customer satisfaction, and profitability in your assigned district. If you have a passion for the aftermarket industry and a drive to succeed, this is the job for you!

Overview:

The Aftermarket District Manager is responsible for managing the aftermarket sales and service operations of a designated district. This includes developing and executing sales strategies, managing customer relationships, and ensuring customer satisfaction. The Aftermarket District Manager is also responsible for managing the district’s budget, ensuring compliance with company policies and procedures, and providing leadership and guidance to the district’s team.

Detailed Job Description:

The Aftermarket District Manager is responsible for overseeing the aftermarket sales and service operations of a designated district. This includes developing and executing sales strategies, managing customer relationships, and ensuring customer satisfaction. The Aftermarket District Manager is also responsible for managing the district’s budget, ensuring compliance with company policies and procedures, and providing leadership and guidance to the district’s team. The Aftermarket District Manager is expected to develop and maintain relationships with key customers, identify new business opportunities, and ensure that customer service and satisfaction remain high.

What is Aftermarket District Manager Job Skills Required?

• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Knowledge of aftermarket sales and service operations
• Ability to develop and execute sales strategies
• Knowledge of customer service principles and practices
• Ability to manage customer relationships
• Knowledge of budgeting and financial management
• Ability to lead and motivate a team

What is Aftermarket District Manager Job Qualifications?

• Bachelor’s degree in Business Administration, Marketing, or a related field
• 5+ years of experience in aftermarket sales and service operations
• Proven track record of success in sales and customer service
• Knowledge of budgeting and financial management
• Ability to lead and motivate a team

What is Aftermarket District Manager Job Knowledge?

• Knowledge of aftermarket sales and service operations
• Knowledge of customer service principles and practices
• Knowledge of budgeting and financial management
• Knowledge of sales strategies and tactics

What is Aftermarket District Manager Job Experience?

• 5+ years of experience in aftermarket sales and service operations
• Proven track record of success in sales and customer service

What is Aftermarket District Manager Job Responsibilities?

• Develop and execute sales strategies
• Manage customer relationships
• Ensure customer satisfaction
• Manage the district’s budget
• Ensure compliance with company policies and procedures
• Provide leadership and guidance to the district’s team
• Develop and maintain relationships with key customers
• Identify new business opportunities