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Administrative Customer Service Representative Jobs in Texas

Administrative Specialist - Customer Service Division
By City of Austin At Austin, TX, United States
Records retention and electronic records management experience
Experience may substitute for education up to a maximum of four (4) years.
Administrative financial activities such as timekeeping, budget management
Beginner: skill level includes data entry, basic formatting (page setup, column width, etc.), creating spreadsheets, etc.
Purchasing, generating purchase requests and inventory experience
Knowledge of applicable processes, techniques, and methods.
Customer Service Administrative Associate (Irving, Tx)
By Fotona d.o.o. At Irving, TX, United States
Provide administrative support to department management
Manage customer service tickets database and records
Excellent verbal and written communication skills and the ability to interact effectively with customers and internal personnel.
Flexible, and to multitask and manage your time efficiently.
At least 1 year of experience in Administrative or Customer Support role.
Competitive pay based on experience.

Are you looking for an exciting opportunity to use your customer service and administrative skills? We are looking for an Administrative Customer Service Representative to join our team! You will be responsible for providing excellent customer service, managing customer accounts, and performing administrative tasks. If you have a passion for customer service and are looking for a rewarding career, this is the job for you!

What is Administrative Customer Service Representative Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team
• Knowledge of office procedures
• Attention to detail
• Time management
• Problem-solving

What is Administrative Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of administrative and clerical procedures
• Knowledge of computers and relevant software applications

What is Administrative Customer Service Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of administrative and clerical procedures
• Knowledge of computers and relevant software applications

What is Administrative Customer Service Representative Experience?

• Previous customer service experience
• Previous administrative experience

What is Administrative Customer Service Representative Responsibilities?

• Respond to customer inquiries and provide information
• Process customer orders and payments
• Maintain customer records
• Resolve customer complaints
• Prepare reports and other documents
• Manage customer accounts
• Process customer returns and refunds
• Handle customer inquiries and complaints
• Update customer information in the customer database
• Monitor customer service metrics and report on performance
• Assist with other administrative tasks as needed