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Administrative Customer Service Representative Jobs in Arizona

Administrative Assistant / Customer Service
By Kayo Energy At Tempe, AZ, United States
Excellent organizational skills and attention to detail.
Excellent communication skills including active listening.
Proficient computer skills with the ability to learn new software.
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
Collects and enters orders for new or additional products or services.
Ensures that appropriate actions are taken to resolve customers’ problems and concerns.

Are you looking for an exciting opportunity to use your customer service and administrative skills? We are looking for an Administrative Customer Service Representative to join our team! You will be responsible for providing excellent customer service, managing customer accounts, and performing administrative tasks. If you have a passion for customer service and are looking for a rewarding career, this is the job for you!

What is Administrative Customer Service Representative Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multi-task and prioritize
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team
• Knowledge of office procedures
• Attention to detail
• Time management
• Problem-solving

What is Administrative Customer Service Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of administrative and clerical procedures
• Knowledge of computers and relevant software applications

What is Administrative Customer Service Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of administrative and clerical procedures
• Knowledge of computers and relevant software applications

What is Administrative Customer Service Representative Experience?

• Previous customer service experience
• Previous administrative experience

What is Administrative Customer Service Representative Responsibilities?

• Respond to customer inquiries and provide information
• Process customer orders and payments
• Maintain customer records
• Resolve customer complaints
• Prepare reports and other documents
• Manage customer accounts
• Process customer returns and refunds
• Handle customer inquiries and complaints
• Update customer information in the customer database
• Monitor customer service metrics and report on performance
• Assist with other administrative tasks as needed