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Administrative CSR Jobs

Administrative Assistant / Csr Jobs
By Midwest Heating and Cooling LLC At Wind Lake, WI, United States
Superior organizational and time management skills.
Provide administrative / clerical support to the owner(s) and management team.
Minimum five years administration working experience.
Minimum five years working experience in high level customer service applications.
Advanced working knowledge of Microsoft Office and Google programs.
Professional verbal, phone, and interpersonal skills.
Administrative Assistant / Csr Jobs
By A1Platinum Staffing At United States

1st shift $23-$25 DOE Administrative Assistant...We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. The duties of the ...

Are you looking for an exciting opportunity to use your administrative and customer service skills? We are looking for an Administrative CSR to join our team and help us provide exceptional customer service to our clients. If you have a passion for customer service and a knack for problem-solving, this could be the perfect job for you!

Overview of Administrative CSR:

Administrative Customer Service Representatives (CSRs) are responsible for providing customer service and administrative support to customers. They are the first point of contact for customers and are responsible for handling customer inquiries, complaints, and requests. They must be able to provide accurate information and solutions to customer problems in a timely manner.

Detailed Job Description of Administrative CSR:

Administrative CSRs are responsible for providing customer service and administrative support to customers. They must be able to answer customer inquiries, complaints, and requests in a timely and accurate manner. They must be able to provide accurate information and solutions to customer problems. They must also be able to handle customer complaints and requests in a professional and courteous manner. They must be able to maintain customer records and provide customer feedback to management.

What is Administrative CSR Job Skills Required?

• Excellent customer service skills
• Excellent communication skills
• Ability to multi-task
• Ability to work in a fast-paced environment
• Ability to work independently
• Ability to work under pressure
• Ability to work with a team
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices

What is Administrative CSR Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to multi-task
• Ability to work in a fast-paced environment
• Ability to work independently
• Ability to work under pressure
• Ability to work with a team

What is Administrative CSR Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of administrative procedures
• Knowledge of customer service policies and procedures
• Knowledge of customer service software
• Knowledge of customer service best practices

What is Administrative CSR Job Experience?

• Previous customer service experience
• Previous administrative experience
• Previous experience in a customer service role

What is Administrative CSR Job Responsibilities?

• Respond to customer inquiries, complaints, and requests in a timely and accurate manner
• Provide accurate information and solutions to customer problems
• Handle customer complaints and requests in a professional and courteous manner
• Maintain customer records and provide customer feedback to management
• Follow up with customers to ensure their satisfaction
• Monitor customer service trends and provide feedback to management
• Assist with administrative tasks as needed