Learning Administration Operations Manager
By Wells Fargo At Chandler, AZ, United States
Experience overseeing the administration of learning management systems (LMS) and oversight of learning tools. Preferred LMS is Cornerstone.
Experience with learning management systems
Experience in a highly regulated environment with strong focus on operational risk management and controls
Ensure specialized functions meet regulatory guidelines in support of risk management and compliance
Collaborate and influence all levels of professionals including more experienced managers
Ensure escalated inquiries are managed through completion looking for trends and applying improvement techniques

Are you an experienced Administration Operations Manager looking for a new challenge? We are looking for a motivated and organized individual to join our team and help us manage our day-to-day operations. You will be responsible for overseeing the administrative operations of the company, ensuring that all processes are running smoothly and efficiently. If you have a passion for organization and problem-solving, this could be the perfect opportunity for you!

Overview Administration Operations Manager is responsible for managing and overseeing the day-to-day operations of an organization. They ensure that the organization runs smoothly and efficiently, and that all administrative tasks are completed on time and within budget. They may also be responsible for developing and implementing policies and procedures, managing staff, and providing customer service. Detailed Job Description Administration Operations Managers are responsible for overseeing the day-to-day operations of an organization. This includes managing staff, developing and implementing policies and procedures, and providing customer service. They must ensure that all administrative tasks are completed on time and within budget. They must also be able to troubleshoot any issues that arise and provide solutions. Administration Operations Managers must have excellent communication and organizational skills, as well as the ability to multitask and prioritize tasks. Job Skills Required
• Excellent communication and organizational skills
• Ability to multitask and prioritize tasks
• Ability to troubleshoot and provide solutions
• Knowledge of administrative processes and procedures
• Knowledge of budgeting and financial management
• Knowledge of customer service principles
• Knowledge of human resources policies and procedures
• Knowledge of office management systems and procedures
• Knowledge of project management principles
• Proficiency in Microsoft Office Suite
Job Qualifications
• Bachelor’s degree in business administration, management, or a related field
• At least 5 years of experience in administration or operations management
• Proven track record of successful project management
• Ability to work independently and as part of a team
• Excellent problem-solving and decision-making skills
Job Knowledge
• Knowledge of administrative processes and procedures
• Knowledge of budgeting and financial management
• Knowledge of customer service principles
• Knowledge of human resources policies and procedures
• Knowledge of office management systems and procedures
• Knowledge of project management principles
Job Experience
• At least 5 years of experience in administration or operations management
• Proven track record of successful project management
Job Responsibilities
• Develop and implement policies and procedures
• Manage staff and provide customer service
• Ensure that all administrative tasks are completed on time and within budget
• Troubleshoot any issues that arise and provide solutions
• Monitor and analyze performance metrics
• Prepare and present reports to senior management
• Manage budgets and financial resources
• Develop and maintain relationships with vendors and suppliers