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Admin Customer Service Representative Jobs in Florida

Admin / Customer Service Representative
By Belzona At Miami Lakes, FL, United States
Be knowledgeable about company products and services.
Previous experience as administrative assistant in an office environment
Previous experience in a customer service role
Ability to learn various software programs to be able to manage company systems
Excellent verbal and written communication skills
Assist the sales team with day-to-day administrative operations: taking orders, general admin, maintaining accurate file records, handling phone calls

Are you looking for an exciting opportunity to use your customer service skills in an administrative role? We are looking for an Admin Customer Service Representative to join our team and provide exceptional service to our customers. If you are a motivated individual with excellent communication and problem-solving skills, this could be the perfect job for you!

Overview:

Admin Customer Service Representatives are responsible for providing customer service and administrative support to customers. They are the first point of contact for customers and are responsible for responding to customer inquiries, resolving customer complaints, and providing general customer service support.

Detailed Job Description:

Admin Customer Service Representatives are responsible for providing customer service and administrative support to customers. They are the first point of contact for customers and are responsible for responding to customer inquiries, resolving customer complaints, and providing general customer service support. They must be able to effectively communicate with customers, both verbally and in writing, and must be able to provide accurate and timely information. They must also be able to work independently and as part of a team.

What is Admin Customer Service Representative Job Skills Required?

• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to remain calm and professional in stressful situations
• Knowledge of customer service principles and practices
• Knowledge of office procedures
• Knowledge of computer systems and software
• Knowledge of administrative and clerical procedures

What is Admin Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of office procedures
• Knowledge of computer systems and software
• Knowledge of administrative and clerical procedures

What is Admin Customer Service Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of office procedures
• Knowledge of computer systems and software
• Knowledge of administrative and clerical procedures

What is Admin Customer Service Representative Job Experience?

• Previous customer service experience

What is Admin Customer Service Representative Job Responsibilities?

• Respond to customer inquiries and complaints
• Provide accurate and timely information to customers
• Resolve customer complaints in a timely and professional manner
• Maintain customer records and files
• Process customer orders and payments
• Monitor customer service metrics
• Assist with administrative tasks as needed