Account Support Personnel Jobs in Florida

Project and large account management experience

Working knowledge or ITIL incident, problem and release management process and procedures

Management – High-level oversight/escalation point for the customer’s ServiceNow Case, Problem, and Change records

Reporting – Agreed upon and regular service management reporting and analysis

Coordinate internal resources, including technical and customer support, professional services and management to meet account performance objectives and customers’ expectations

Manage special projects as assigned by management to meet customer and cross-functional team needs

Fast-tracked as pre-screened, priority candidates with a recommendation to hiring managers as a pre-screened, Selected-approved candidate

Provided with 1:1 candidate search support to turn to for interview prep and professional development opportunities

Given the option to job-search in private-mode

For our team to review and approve your profile application, you must:

Be currently located AND authorized to work in the US

Currently reside in (or willing to relocate to) one of our school regions