Account Services Representative Jobs
By Lumio At United States
1-3 years of experience in solar
Excellent collaboration and communication skills
Identify projects out of SLA and take timely action to get them back on track
Resolve project issues that prevent deal progression
Maximize install calendar density and efficiency
Conduct customer and sales outreach to collect/resolve pertinent items
Expert Medical Services Coordinator
By Teladoc Health At United States
Quiet/distraction free work at home environment with sufficient internet level
Manage the relationship for inbound member calls
Identify opportunities for improved member experience and provide feedback with member service improvement recommendations.
Exceptional computer skills required, including ability to multitask and navigate multiple systems seamlessly while on the phone with members
Ability to exceed customer expectations with a focus on issue resolution and member experience
Excellent communication skills with the ability to convey information in a clear, empathetic and articulate manner during monitored telephone conversations
Associate Account Services Coordinator
By IDR, Inc. At United States
3+ years of experience in Sales, Account Management, or Client Support
Work hand in hand with the Account Managers to oversee and execute administrative requirements
Process customer requests for benefit summaries and contact updates
Excellent customer service and communication skills
Full Benefits; Medical, Vision, Dental, and more!
***This position is fully remote. You must be able to work EST***

Are you looking for a job that allows you to use your customer service skills to help people manage their finances? We are looking for an Account Services Expert to join our team and provide exceptional service to our customers. You will be responsible for helping customers open and manage their accounts, answering questions, and resolving any issues that may arise. If you are passionate about helping people and have a knack for problem solving, this could be the perfect job for you!

Overview Account Services Expert is a professional who provides customer service and support to clients in the financial services industry. They are responsible for helping clients with their financial needs, such as setting up accounts, managing investments, and providing advice on financial matters. They must be knowledgeable about the financial services industry and be able to provide accurate and timely information to clients. Detailed Job Description Account Services Experts are responsible for providing customer service and support to clients in the financial services industry. They must be knowledgeable about the financial services industry and be able to provide accurate and timely information to clients. They must be able to understand and explain complex financial concepts and products to clients. They must be able to identify and resolve customer issues in a timely manner. They must be able to work independently and as part of a team. Job Skills Required
• Knowledge of financial services industry
• Excellent customer service skills
• Ability to explain complex financial concepts and products
• Ability to identify and resolve customer issues
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work under pressure
• Computer literacy
Job Qualifications
• Bachelor’s degree in finance, economics, or a related field
• Previous experience in the financial services industry
• Professional certification in the financial services industry (e.g. CFA, CFP, etc.)
Job Knowledge
• Knowledge of financial services industry
• Knowledge of financial products and services
• Knowledge of financial regulations and laws
• Knowledge of customer service principles
Job Experience
• Previous experience in the financial services industry
• Experience in customer service
• Experience in problem-solving
Job Responsibilities
• Provide customer service and support to clients in the financial services industry
• Explain complex financial concepts and products to clients
• Identify and resolve customer issues in a timely manner
• Monitor client accounts and investments
• Provide advice on financial matters
• Ensure compliance with financial regulations and laws
• Maintain accurate records of client accounts and investments