Account Service Representative Jobs in New York , Employment

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for an Account Service Representative to join our team! You will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction. If you have a passion for helping others and a drive to succeed, this is the job for you!

Overview Account Service Representatives are responsible for providing customer service and support to clients and customers. They are responsible for handling customer inquiries, resolving customer complaints, and providing general account information. Account Service Representatives must have excellent communication and customer service skills, as well as the ability to work in a fast-paced environment. Detailed Job Description Account Service Representatives are responsible for providing customer service and support to clients and customers. They are responsible for handling customer inquiries, resolving customer complaints, and providing general account information. Account Service Representatives must have excellent communication and customer service skills, as well as the ability to work in a fast-paced environment. They must be able to work independently and as part of a team. Account Service Representatives must be knowledgeable about the company’s products and services, and be able to provide accurate information to customers. They must also be able to handle customer complaints in a professional manner. Job Skills Required

• Excellent customer service skills

• Excellent communication skills

• Ability to work in a fast-paced environment

• Ability to work independently and as part of a team

• Knowledge of company products and services

• Ability to provide accurate information to customers

• Ability to handle customer complaints in a professional manner

Job Qualifications

• High school diploma or equivalent

• Previous customer service experience

• Knowledge of customer service principles and practices

• Knowledge of computer systems and software

• Ability to type accurately and quickly

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of computer systems and software

• Knowledge of company products and services

Job Experience

• Previous customer service experience

• Previous experience in a customer service role

Job Responsibilities

• Handle customer inquiries and complaints

• Provide accurate information to customers

• Resolve customer complaints in a professional manner

• Maintain customer records

• Update customer accounts

• Follow up with customers to ensure satisfaction

• Assist with other customer service tasks as needed