Account Manager Team Lead Jobs in Pennsylvania

Excellent organizational skills; ability to multitask and manage multiple responsibilities.

Issue resolution for all cases requiring management intervention.

Maintains knowledge of legal and regulatory requirements including professional licenses, training, background checks, etc.

Training current and new Care Supervisor team members and ensuring all roles and responsibilities are understood and met.

Tracks the receipt and expiration date (if any) of insurance, certifications and training.

Participates in after-hours on-call rotation as an industry quality assurance requirement.

Three years Sales and/or Account Management Experience

Ability to be adaptable with excellent time management skills

Manage operational functions within the team such as defined process, productivity, product/service offerings, metrics, and budgeting

Execute Account Management department plans to drive long term company-driven deliverables

Meet or exceed all assigned key performance metrics as defined by management

Backup account management support of top tier clients