Account Management Representative Jobs in Missouri , Employment

Are you an experienced Account Management Representative looking for a new challenge? We are looking for a motivated individual to join our team and help us build strong relationships with our customers. You will be responsible for managing customer accounts, providing excellent customer service, and ensuring customer satisfaction. If you are looking for an opportunity to make a difference and be part of a dynamic team, this could be the perfect job for you!

Overview An Account Management Representative is responsible for managing customer accounts, providing customer service, and ensuring customer satisfaction. They are responsible for building relationships with customers, understanding their needs, and providing solutions to meet those needs. Detailed Job Description Account Management Representatives are responsible for managing customer accounts, providing customer service, and ensuring customer satisfaction. They are responsible for building relationships with customers, understanding their needs, and providing solutions to meet those needs. They must be able to identify customer needs and provide solutions that meet those needs. They must also be able to identify potential sales opportunities and develop strategies to capitalize on those opportunities. Account Management Representatives must be able to effectively communicate with customers, both verbally and in writing. They must also be able to effectively manage customer accounts, including tracking customer orders, resolving customer issues, and ensuring customer satisfaction. Job Skills Required

• Excellent customer service skills

• Excellent communication skills

• Ability to build relationships with customers

• Ability to identify customer needs and provide solutions

• Ability to identify potential sales opportunities

• Ability to develop strategies to capitalize on sales opportunities

• Ability to effectively manage customer accounts

• Ability to track customer orders

• Ability to resolve customer issues

• Ability to ensure customer satisfaction

Job Qualifications

• Bachelor’s degree in business, marketing, or a related field

• Previous experience in customer service or account management

• Knowledge of customer service principles and practices

• Knowledge of sales principles and practices

• Knowledge of customer relationship management (CRM) software

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of sales principles and practices

• Knowledge of customer relationship management (CRM) software

Job Experience

• Previous experience in customer service or account management

Job Responsibilities

• Manage customer accounts

• Provide customer service

• Ensure customer satisfaction

• Build relationships with customers

• Identify customer needs and provide solutions

• Identify potential sales opportunities

• Develop strategies to capitalize on sales opportunities

• Effectively communicate with customers

• Track customer orders

• Resolve customer issues