AAA Services Engineer Jobs in New York
Senior Engineer | C++ | Game Engine | Remote | Aaa Xbox Partnered Studio
By CaptureAge
At , New York, Ny
Are you a tech-savvy problem solver looking for a challenging and rewarding career? Join our team as an AAA Services Engineer and help us provide the best customer service experience possible! You'll be responsible for troubleshooting and resolving customer issues, developing and maintaining customer relationships, and ensuring customer satisfaction. With your technical expertise and customer service skills, you'll be an integral part of our team.
A AAA Services Engineer is responsible for providing technical support and services to customers. They are responsible for troubleshooting and resolving customer issues, providing customer service, and ensuring customer satisfaction.What is AAA Services Engineer Job Skills Required?
• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot and resolve technical issues
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
What is AAA Services Engineer Job Qualifications?
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in customer service or technical support
• A+ certification or equivalent
• Knowledge of network protocols and operating systems
What is AAA Services Engineer Job Knowledge?
• Knowledge of computer hardware and software
• Knowledge of network protocols and operating systems
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques
What is AAA Services Engineer Job Experience?
• At least two years of experience in customer service or technical support
• Experience in providing technical support and services to customers
• Experience in troubleshooting and resolving customer issues
What is AAA Services Engineer Job Responsibilities?
• Provide technical support and services to customers
• Troubleshoot and resolve customer issues
• Provide customer service and ensure customer satisfaction
• Monitor customer service metrics and performance
• Maintain customer service records and documentation
• Assist in the development of customer service policies and procedures
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