Wow Operator Jobs

Our Opportunity

Card Writers are responsible for creating and reviewing all handwritten card campaigns. This role will entail “Wow-ing” our pet-parent customers with stellar attention to detail and passion for quality control. Our Team Members are committed to providing an incredible customer experience.

At Chewy, you’ll be part of a team of an energetic, positive and committed team of Chewtopians that take pride in putting our customers first. We engage with our pet families, wowing them through various initiatives and sending handwritten cards.

Did we mention we are hiring immediately?!?! Interested in joining the squad? Our non-negotiables include an unwavering curiosity, a call for action, and a deep drive to deliver value to our pet parent customers.

What You’ll Do

• Recording and correcting customer cards with incorrect/missing information and/or damages
• Operating standard office equipment such as printers, laptops/computers, and scanners
• Reading and transcribing cards and envelopes
• Tracking, checking, and ensuring quality on all written cards
• Counting and placing mailing trays into sleeves prior to shipment to customers
• Breaking down boxes and other materials
• Entering data into Excel spreadsheets
• Stocking, pulling, and recording inventory as needed
• Ensuring customer information is accounted for and disposed of properly
• Reviewing, editing, stuffing, sealing, and stamping cards and envelopes (i.e., Birthday, Holiday, etc.) to ensure accuracy and timely delivery

What You’ll Need

• Able to lift weights of up to 10-30lbs and reach periodically throughout the day
• Able to push and pull weights of up to 150lbs
• Experience in Microsoft Office with working knowledge of Excel
• Strong attention to detail
• Strong interpersonal skills to interact with others
• Excellent written and verbal communication skills in the English language
• Able to sit or stand, stoop, reach, and use hands for extended periods of time
• Ability to multitask
• Must be able to perform and comprehend basic arithmetic
• Must be able to operate all standard office equipment

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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