Workers Compensation Claims Advisor

Position Overview:

• Evaluates the exposure to FXG associated with those claims and decides the appropriate course of action to best protect FXG from undue loss and to mitigate associated costs.
• Protects the assets of the Company from the financial impact of workers’ compensation claims and lawsuits while ensuring maximum performance from FedEx Workers’ Compensation third party administrator (TPA) and defense counsel.
• Provides technical direction and training to third party administrators, outside defense counsel, internal customers, and coworkers to ensure compliance with applicable statutes and related rules and regulations in all fifty states and Canada.
• Directs and controls the administration of serious to complex litigated and non-litigated Workers’ Compensation claims and related statutorily derivative liability claims asserted against FedEx Companies.

Summary:

• Responsible for overseeing Workers’ Compensation (WC) claims across multiple operating companies administered by claim service providers and driving optimal outcomes, serving as primary liaison for both internal and external stakeholders for claim-related issues.

Key Functions:

• Participate in WC claim strategy discussions focusing on early resolution in accordance with company settlement philosophy
• Authorize WC reserves and settlements at established authority levels
• Serve as liaison to internal and external stakeholders for WC claim specific related matters (e.g., investigation, RTW accommodation escalations)
• Ensure WC vendors are complying with service instructions and guidelines and escalate specific issues to Manager
• Provide oversight for WC claims meeting established criteria/thresholds within defined geographic area, in compliance with oversight guidelines and expectations
• Apply aggressive litigation cost management strategy on individual WC claim files
• Confirm initial and ongoing TPA reporting of WC claims requiring excess notification, and escalate claims meeting defined criteria to Manager
• Assure WC claim discovery and interrogatory response is completed (litigated claims)
• Adhere to quality management and compliance protocols
• Escalate WC claim related issues and opportunities for program improvement to Manager
• Utilize metrics and dashboard reporting to identify focus file WC claims for oversight
• Promote WC litigation avoidance through employee advocacy and initiative-taking resolution of urgent claim issues

Minimum Qualifications:

• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Bachelor's Degree/or equivalent in Risk Management, Business, Finance, or related field.
• Five (5) years’ experience with Worker’s Compensation claims.
• Excellent human relations, oral and written communication, analytical, problem solving, leadership, negotiation, and organizational skills.

Skills/Knowledge/Experience Considered a Plus:

• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals.
• Software skills, including Microsoft Office, RMIS systems and web-based applications.
• Verbal and written communication skills necessary to communicate with all levels of management and third-party providers

Number of Openings:

• Two (2) Positions

Remote Work Option:

• Ability to work remotely within the United States may be available based upon business needs.

Relocation:

• Relocation assistance may be available based upon business needs.

Additional Information
Salary Range Estimate: Monthly Salary: $5,233.00 - $10,768.00. This compensation range is provided as a reasonable estimate of the current starting salary range for this role. Factors that may be used to determine your actual salary may include your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role.
Upload current copy of Resume (Microsoft Word or PDF format only) and answer job screening questionnaire by close of business (5:00pm CST) on the date below. If the date below is blank, there is no specified closing date for this requisition.

Employee Benefits: Medical, dental, and vision insurance; paid Life and AD&D insurance; tuition reimbursement; paid sick leave; paid parental leave, paid vacation, and additional paid time off; geographic pay ranges; 401K with Company match and incentive bonus potential; sales incentive compensation for selling roles.

FedEx. Where now meets next.

Our vision is to be the earth's most engaged advocates of connected commerce where open borders, new markets and fair, sustainable practices are the norm for the billions of personal supply chains being managed every day in our always on, mobile-first world. We stand for ease, access and opportunity. We lead purposeful innovation, champion entrepreneurs, advocate free trade and empower humans and their place in the era of autonomy and AI. We fight for our customers, a more sustainable planet and an ethical playing field.

FedEx inspires its more than 570,000 team members to remain focused on safety, the highest ethical and professional standards and the needs of their customers and communities. FedEx is committed to connecting people and possibilities around the world responsibly and resourcefully, with a goal to achieve carbon-neutral operations by 2040.

FedEx has been recognized on many different lists both for business success and for being a great employer:

• InsiderPro ComputerWorld "Best Places to Work for IT" – 2021
• World HRD Congress "Best Gender Equality Workplace" – 2021
• LinkedIn "Top 100 Companies" - 2021
• TIME "100 Most Influential Companies" - 2021
• Forbes "Best Employers for Diversity" - 2021
• Fortune "World’s Most Admired Companies" – 2021

FedEx Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetics disability, or protected Veteran status.

FedEx Services does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, FedEx Services is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact [email protected].