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Work Planner Jobs
Company | Exelon |
Address | Philadelphia, PA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Utilities |
Expires | 2023-09-08 |
Posted at | 8 months ago |
Description
- Specific to Customer Field and Meter Services - Schedule field orders daily prior to the start of the Energy Technicians shift according to the master work plan. Monitor daily and weekly reports to ensure field orders are completed within established Service Level Agreements. Contact external customers for appointments when necessary. (45%)
- Conduct field walk downs, when appropriate, to identify and analyze corrective and preventive maintenance, modification and project activities. The walk down serves as a method for refining and improving the work package process. Interface and collaborate with Work Management, Supply Management, TSO, OCC and Engineering to identify and resolve work package issues. (15%)
- Facilitate package preparation by developing and/or submitting SR/CRs, Contract requisitions, project ID approvals, line locating, and other requests. Select and purchase, or make procurement recommendations, for all materials needed for work package completion. (15%)
- Provide project management of other system planners or contractors to develop detailed elements of overall package preparation (5%)
- Specific to Customer Field and Meter Services- Maintain contact with Energy Technicians throughout the day regarding daily assignments. Investigate accounts for validation of requests to assist with providing direction to technicians and to assist the back office. Assist with emergent issues in the field and communicate any safety concerns / incidents to the management team. (25%)
- Specific to Field Operations - Schedule and coordinate work within departmental budgets. Plan work activities directed at achievement of business plans and business unit objectives. (20%)
- Specific to Customer Field and Meter Services - Monitor emergency and pending field orders throughout the day. Respond to internal and external customer special requests. Follow up on open field orders. (10%)
- Provide direction to the Maintenance Departments for corrective maintenance repairs, predictive maintenance, preventive maintenance and the execution of modifications and projects. Determine procedures, drawings, equipment, estimated time, materials and specialized labor required to perform planned work packages. Formulate and document appropriate plans for maintenance work in tailored work packages and instructions after consulting with company specialists and reviewing requirements that you determine are necessary. (50%)
- Specific to Field Operations - Ensure work is identified to proper equipment in company software applications. Updates KPI software to track work completion. (10%)
- Develop, revise, and review maintenance procedures to facilitate and enhance work package development and maintenance direction on an ongoing basis to improve safety and quality. (5%)
- Develop and verify work instructions and requested zones of protection, to ensure adequacy and compliance with all applicable utility company procedures and governmental regulations. (i.e. clearance, Ready to Start, Pre-energization, OSHA, lockout/tagout etc.) Approve and review all required work packages to ensure safety, high quality and detail. (10%)
- Specific to Customer Field and Meter Services - Perform ad-hoc report analysis. Monitor, analyze and provide updates on special initiatives to management team. Complete daily check in sheets to report Energy Technician availability. Verify attendance in Mobile Dispatch. (20%)
- Specific to Field Operations - Plans and coordinates the work accomplished for craft employees engaged in the execution of scheduled and emergent work activities, to assure the highest levels of customer services, Operations productivity, and maintenance crew utilization to achieve Exelon's safety, reliability and performance goals. (60%)
- Specific to Field Operations - Recommend and execute strategies for completing annual programmatic maintenance and improving maintenance completion within Operations (10%)
- Select or make procurement recommendation for materials.
- Specific to Field Operations: Interfaces with the supervisors of the craft employees engaged in the execution of the preventative/corrective maintenance activities within assigned regional operating area. Provides input into the planning, implementation and execution of the Operations maintenance and reliability programs. Determines manpower necessary for scheduled and emergent operating work to ensure maximum utilization of construction crews.
- Provide project management over planning initiatives and work practices.
- Specific to Customer Field and Meter Services: Regular contact with Senior Work Planner, Field Supervisor, Back Office and Field Operation Managers, and other employees including call center, customer relations and new business.
- Interface and collaborate with all levels of management, from multiple organizations.
- Provide technical and administrative direction/guidance to work crews via creation of work package instructions to ensure safe and complete work processes.
- Specific to Customer Field and Meter Services: Interface and collaborate with all levels of management, from multiple organizations.
- Specific to Field Operations: Regular contact with Operations Manager & Supervisors, Dispatching, work week managers (both Distribution and T&S), plan, and other employees including community relations personnel, engineering, and energy services organizations.
- Specific to Customer Field and Meter Services: Actions have direct impact on customer satisfaction goals, the public, political, and regulatory opinion of the company.
- Specific to Field Operations: Actions have direct impact on reliability and customer satisfaction goals, the public, political, and regulatory opinion of the company.
- Specific to Field Operations: Plans and coordinates the work activities for Overhead Electrician Specials and/or Area Operators.
- Specific to Customer Field and Meter Services: Interfaces with the supervisors of the field crews engaged in the execution of the electric meter work in the assigned regional operating area. Determine manpower necessary for scheduled and emergent work to ensure maximum utilization of field crews.
- Specific to Customer Field and Meter Services: Provide information / guidance to Energy Technicians regarding scheduled assignments to ensure complete work processes.
- Strong organizational, interpersonal and verbal and written communication skills.
- Good computer skills.
- Ability to adapt to new or changing conditions.
- Bachelor's degree in Business or Engineering AND 2 - 4 years' experience in the craft or discipline in which he/she will develop planned work packages or schedule field orders, or in lieu of Bachelor's degree, a minimum of 3 � 6 years' experience in craft or discipline in which he/she will develop planned work packages or schedule field orders.
- Valid driver's license or ability to obtain.
- Two or four year technical degree
- Successful completion of core supervisory / management training and development programs
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