Work From Home Customer Success Director

Recognized as the leading software development company in the Americas, our client offers 100% remote modality and an excellent work environment where professionals can thrive and work in multicultural teams with flexible schedules and endless growth opportunities.

About the Role:

As a Customer Success Director, you will identify and win new clients by attending relevant events, networking, and meeting with potential clients face-to-face. You will play a critical and active role in growing our company.

What You'll Do:

- Oversee a team of managers who support all clients.

- Develop and maintain trusted, long-term relationships with C-suite partner leaders.

- Create and implement growth strategies for our top-tier portfolio companies.

- Present to and influence potential and existing customers using excellent communication skills.

- Conduct regular financial data reviews and reports.

- Negotiate and close transactions.

Here's what we are looking for:

- 5+ years of experience as a sales executive/client partner - or equivalent - in the B2B and SaaS industries.

- Extensive experience in customer relationship management, closing deals, and developing long-term client relationships.

- Executive-level planning and strategizing skills.

- Proven ability to deliver visually appealing presentations.

- Outstanding team management abilities.

- Advanced negotiating abilities

- Excellent verbal and written communication skills, keen attention to detail, and an advanced command of the English language.

Plus:

- Worked in the Lead Generation/Sales Enablement industries previously.

- Previous team-building experience (role definition, staffing strategies, etc.).

Benefits:

- 100% remote work.

- Work-from-home hardware setup.

- Flexible hours - make your schedule.

- PTO, parental leave, and other special leaves.

- Healthcare coverage (Vision and Dental).

- Life Insurance.

- 401K Plan.

- An excellent compensation package, including base salary and commissions — well above the market average.

- Strong sales operations and travel & events coordination teams within the company to support your role.

- You can grow at the speed of your learning curve.

- An innovation-driven, diverse, and multicultural work environment that provides the support and resources for its professionals to thrive.

Enjoy the opportunity to have a dynamic lifestyle, better health, and wellness. Find renewed passion in your job, improve your productivity, and benefit from attractive growth opportunities for your career.

If you are interested in being part of a team composed of the best professionals and working 100% goal-oriented in an innovative environment but with the structure and resources of a multinational market leader, do not hesitate to apply!