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Work At Home Mississippi Customer Service Or Sales Or Technical Support Advisor
Company | Concentrix |
Address | , Jackson, 39201, Ms |
Employment type | FULL_TIME |
Salary | $15 an hour |
Expires | 2023-06-09 |
Posted at | 1 year ago |
Job Title:
Work at Home Mississippi Customer Service or Sales or Technical Support Advisor- Job Profile: Advisor II, Customer Service – Advisor II, Sales – Advisor II, Technical Support
- Job Title: Work at Home Customer Service or Sales or Technical Support Advisor
Summary
Concentrix is an award-winning global company, recognized for our culture, diversity, leadership, and innovation. We help the world’s best brands to improve their businesses and better connect with their customers. Concentrix is growing, and we are looking for talented, compassionate people who are as fanatical about providing exceptional experiences as we are!
We are growing our team of Work at Home Advisors. This is a great opportunity for you to build a customer service, sales, or technical support career.
What will you do in this role?
As a Customer Service Advisor at Concentrix, you will:
- Invest in our customers’ success by offering additional products and/or services
- Assist customers using a call flow guide to answer questions and solve problems
- Handle customers via inbound calls, outbound calls, or through the internet
- Track, document, and retrieve information in databases
As a Sales Advisor at Concentrix, you will:
- Use product knowledge, build client relationships, and find new ways to retain customers
- Close sales, work on prospecting, negotiation, presentation, and use B2B or B2C skills
- Be detail-oriented when it comes to sales of products and services
- Upsell and spontaneously offer additional products and services
As a Technical Support Advisor at Concentrix, you will:
- Be an amazing problem-solver
- Resolve technical issues related to hardware, software, and client products
- Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and/or macOS, or comparable technology is preferred.
- Provide basic customer service support
Who You Are:
As a Work at Home Customer Service, Sales, or Technical Support Advisor your empathy, integrity, knowledge, and unique compassionate style will bring value with every interaction. You also have:
- A minimum of six months of customer service experience or hard sales experience for sales positions
- A quiet, distraction-free environment to work from in your residence
- High speed internet and a smartphone
- Talent for delivering outstanding service
- Strong computer navigation skills and PC knowledge
- A high school diploma or GED
What’s in it for you?
We invest in our people and teams for ongoing personal and career development so each career path is meaningful. In this role, you will be provided with:
- Base Wage: $15.00 per hour, however it may be higher based on position
- Paid Training
- A work computer may be provided depending on the position offered but is not guaranteed. Specific requirements will be discussed in depth with a recruiter.
- 401K, Medical, Dental, Vision Insurance, and an Employee Assistance Program which includes free counseling sessions, to support the needs of each team member and much more. Apply and talk to a recruiter today!
- Opportunities for performance incentives and bonuses
Together, let’s do something great!
If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 270,000+ people around the globe choose to call Concentrix home.
We are proudly one team, one company, ‘One Concentrix’ and we invite you to join us!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Learn more:
Concentrix on Facebook | Concentrix on Instagram | www.concentrix.com
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, or skills.
Concentrix is an equal opportunity employer and complies with all fair employment practices laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by co-workers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status and pregnancy or other protected status.
Location:
USA, MS, Work-at-HomeLanguage Requirements:
Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
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