Wireless Small Cell Construction Installer

TrueNet Communications is a national infrastructure engineering and specialty contractor serving the wireless, broadband, and telecommunications markets. We plan, design, build and support communications infrastructure for our clients across North America. Join our team of professionals where you can advance your career in a fast pace, GROWING industry! We offer competitive salaries, excellent benefits, 401k, paid time off and paid holidays.

Job Purpose: The Wireless Small Cell Construction Installer- Telecom/Cable is responsible for the proper installation, operation, testing, maintenance and optimal performance of equipment associated with wireless small cell network. This position offers technical expertise with installation, maintenance, and troubleshooting services for specific products as needed. (This purpose is meant to be a guide. Duties may vary dependent upon client.)

Responsibilities:

• Reads and interprets work orders to determine work to be done, as well as completing paperwork for jobs that are finished.
• Build upon knowledge base by reading professional publications
• Read prints and wire cabinets and run/label fiber jumpers in hub and on poles.
• Understanding of equipment and inventory control.
• Build and maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods/techniques, and recommending system improvements.
• Ensure that the highest quality of service is provided to promote superior customer satisfaction.
• Ability to perform Small Cell Installation in cabinets and at heights.
• Ensure personal equipment operates properly by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Coordinate customer contact, access to customer premises, and customer test and acceptance on small and medium jobs.
• Other duties as assigned.
• Set up safety in work zone according to prints on TCP (Traffic Control Plan)
• Maintain customer confidence by keeping service information confidential.
• Construction and repair of overhead RF cables, fibers, radios and antennas.
• Educate customer on use of equipment; replace or repair defective parts.
• Maintain vehicle and installation/service parts inventory. Keep workplace clean and organized. Submit required reports in a timely fashion.
• Ability to troubleshoot RF and Fiber line issues on Small Cell cabinets or poles
• Establish service by studying system requirements, ordering, and gathering components, completing installation, and performing acceptance tests.
• Install and perform maintenance on customer’s OEM equipment.
• Document service and installation actions by completing forms, reports, logs, and records.
• Follow safety rules and practices, complying with OSHA standards
• Test installed system for adherence to specifications and evaluate reception.
• Serves existing accounts by analyzing work orders, planning daily travel schedule, investigating complaints, conducting tests, and resolving problems.
• Adhere to safety guidelines and requirements.
• Attend formal or informal training to maintain/upgrade knowledge, skill, and performance levels.

Education And/or Experience

• Excellent computer skills and the ability to utilize various programs and software dependent up on client required.
• Must be able to work alone, and with a team.
• 2+ years’ experience required, installing, maintaining, troubleshooting specified product or service.
• Demonstrated ability to troubleshoot and problem solve required.
• Demonstrated ability to operate a bucket truck and/or lifts to 47 feet.
• Must be able to pass a drug screen and criminal background check.
• Ability to utilize hand and power tools.
• Analytical ability and an interest in learning new technologies.
• Strong interpersonal, organizational, oral and written communications skills.
• Ability to prioritize and complete assignments accurately and in a timely manner.
• Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent walking, standing, sitting within the work area.
• Lifting of up to 90-60 pounds one-third of the time.
• Ability to effectively communicate with employees, management, peers, et al.
• Repeatedly ascend and descend ladders.
• Must be able to work and travel in various weather conditions.
• Walk continuously throughout the jobsite while carrying ladders, tools, and installation materials.

Work Environment:

The work environment characteristics described here are representative of those of a standard office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position requires use of all general office equipment.
• The position requires working independently, as well as part of a team.
• Frequent use of a computer is necessary.
• This position requires verbal and face-to-face contact with others daily.
• Most work is completed outdoors – in any/all weather conditions.
• The work environment is that of a remote/warehouse position with minimal to high noise levels.
• This is a field positions and requires 100% travel within a market. Travel includes significant drive time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age or veteran status.

TrueNet is an Equal Opportunity Employer of Minorities, Females, Individuals with Disabilities and Protected Veterans.

California Consumer Privacy Act (CPPA),

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas for this position (H1B, etc.).

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