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Wine & Spirits Clerk Jobs
Company | Festival Foods |
Address | Hartford, WI, United States |
Employment type | PART_TIME |
Salary | |
Category | Retail Groceries |
Expires | 2023-07-24 |
Posted at | 10 months ago |
Job Summary
- Other duties as assigned.
- Answers the telephone and assists callers using proper phone etiquette
- Provides customer service to guests.
- Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
- Assists guests with finding items they are looking for on sales floor
- Communicates and works cooperatively with vendors, Wine and Spirits Manager, and Wine and Spirits associates to maintain standards and exceed guest expectations
- Checks out customer purchases on a cash register
- Maintains appropriate inventory levels and ensures accurate pricing on products received and sold
- Observes sales floor and back stock conditions; takes action to correct areas of opportunity
- Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
- Ensures all department standards are being met in the Wine and Spirits department.
- Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
- Takes orders and other special requests
- Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed.
- Ability to deal tactfully and effectively with customers
- Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: hand jack, baler, forklift, pallet jack, trash compactor, proper lifting techniques, and proper scanning techniques.
- Must be at least 21 years of age in order to sample products sold in the wine and spirits department.
- Thorough understanding of all safety requirements and company safety policies.
- Good oral and written communication skills
- This position requires the employee to have full range of upper body motion in order to occasionally lift stock. Requires the ability to perform repetitive tasks for prolonged periods of time.
- Working conditions consist of occasional exposure to extreme temperatures.
- The position requires the employee to lift up to 50 pounds on an occasional basis.
- Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
- Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
- The employee must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.
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